4.7 rating out of 196 reviews
Lili Doering
Great recommendations on bikes, they were friendly and helpful.
Felipe Pounds
Stopped in for some grease. Super nice & knowledgeable staff and a very clean store.
Solomon Wilson
A big thank you to Trek Castro Valley! I had to make a couple visits to get what I needed and each time the service was top notch. Bogdan assisted me each time and he was able to get my questions answered and get me dialed in! Thank you!
K Tran
Very nice bike shop and good customer service. Do repair and tune up also. Got my ebike tuned up here and shifting smooth now.
Dustin C
Bike tech Tyler was courteous, professional super helpful. I picked in a new set of climbing rims from on line, they arrived on Tuesday. I took them for a quick spin Wednesday. They loosened up pretty bad. I had a race on Friday, so I brought them in after work on Thursday to Tyler. He initially said it might take 24hrs to get them fixed. This was understandable but unfortunate. He called me 2 hrs later that trued them up and they were ready to go. I have never had such a quick turnaround on rims. I raced them Friday and they held up awesome. Thx Tyler!
Luke Hughes
Friendly, professional, plus a beautifully maintained shop to boot.
Roberto Norton
We bought a new bike here for my wife. The staff was very friendly and informative. Would recommend to others.
Romisu Marisa Kibanoff de Mateo (La Loca Mariposa)
Great store& the customer service that I received was top notch! Chris was awesome!
Tushar Chaubal
Trek Bike Castro Valley has been my go to shop for my Madone. They do an excellent job on the maintenance and have worked with me and Trek for some warranty repairs too. Excellent team. Recently they turned around my bike in quick time for me to make my event.
Sarah Murry
They were able to assess the bike, see what needed to be fix and complete all the work in the tight time frame needed to get the bike ready for my daughter to leave for college. We’re so happy to have the bike in excellent working condition as we send her off and have confidence they did a great job! Thank you!