4.7 rating out of 161 reviews
Jeffrey Stone
Best bike shop in the East Bay
David Roth
I Was very happy with Castro Valley Trek, they treated me good and Andrew was very knowledgeable and helpful. I would go back again and I would definitely recommend them.
Curtis Mannah
Castro Valley Trek is a great bike shop! Zack and David always take excellent care of my cycling needs. They are very knowledgeable about the gear for which I’m looking. On top of that, their costumer service is the best!
David Yee
I received amazing service from Trek Castro Valley. I had ordered a new set of carbon wheels and intended to install them myself. But after watching several videos, realize I don't have all the tools necessary. I called Trek and they said they had some availability and that I could just drop by. I came right in and they did everything to swap out my old aluminum rim wheels with my new carbon set. They even showed me how to do it along the way so I could do it myself in the future. I've been working with this shop since 2013 and have always had all my service needs done by them.
rserpas
Very nice staff and always they take care of my Bike needs.
Jovy Moya
Great experience purchasing my first bike here. Was sized up for the bike, shown around the store for recommended parts and gear, and taught quite a lot before I took the bike home. Friendly and helpful staff, definitely will be coming back for future services
Frank Guevara
I had a fantastic experience at Trek CV! The staff were incredibly friendly, knowledgeable, and eager to help. They made sure I found exactly what I needed and went above and beyond to answer all my questions. Great customer service and a welcoming atmosphere—I'll definitely be back!
Theresa Ha
Top notch professional service! And affordable! Super clean and neat bike shop! Highly recommend!
Robert Goldassio
I found the experience very pleasant. The staff was approachable and friendly, they accommodated our needs and were very knowledgeable.
Shafie Mukhre
Efficient and honest business! Highly recommended for all kind of repair services for your bicycle.
My bicycle front and rear brake is not working, I tried to do the brake adjustment myself by YouTube tutorial but couldn't get it to work. They did the brake adjustment in about 15 to 20 mins, explained how they fix it, and charged me $19 for it. They didn't try to suggest me to replace the brake pads so that they can make more money, and I really appreciate that.
For comparison, the other store put me on their waiting list for the repair (because they couldn't do it on the same day), and quotes me $60 for the brake adjustment, and $29 for each brake pads replacement.