nykoal Bishop
Really friendly and helpful staff. Easily accessible location. Quick order of the product I wanted...
Trevor
I have to say Dan and his Team at Trek Bikes Booval has to be the best service and advice I have ever received in a bike shop. No question was not answered nor perceived as a novice or crazy question.
The service from entering the front door to walking out the door was 100% excellent.
I have a Trek Road bike, and I know and appreciate the quality of Trek Bikes.
However, I didn't know about Mountain Bike models and each one was described in full, so I knew I made the right purchase when I purchased 2, one for myself and one for my wife. We looked elsewhere on brand, price and service. It was the service first that sold me and then the quality.
My advice to anyone that is seeking the bicycle market, do your homework, shop around then go and see the team at Trek Booval. I can promise you that you will receive the best satisfaction and service.
Thanks Dan and the team we are so grateful for your service.
Cheers Trev and Chris
Dean Leck
They are such nice people that only want to help you find what you need so if you want a good quality bike that will last you for years go there now!! And the prices are affordable
Justin Bennett
Knowledgeable & friendly staff with a quick service turnaround
Vitali Roberts
I jumped on a few bikes before making a purchase with budget of about $AUD1,000, and the Trek FX 2 was the bike I felt most comfortable on. The ride home was a blast. Great bike with great support and help with set up. I highly recommend the Trek Ipswich shop for both products and service which was very professional and friendly.
Tom
Had a great visit today , my 9 year old son got sized for a bike. The guys at Trek took their time explaining the bikes specs, pros/cons and price.
Will be back. Great customer service .
Kay von Dietze
Wow! Travelling from Perth with a relatively new e-bike needing urgent warranty work. The team at Ipswich (Dan, Dillon and Jasper) went beyond all expectations to get me back on the trails the next day. The issues with the bike were complex and highly unusual but they didn’t give up until a solution was found. I cannot thank them enough for their understanding and commitment to customer service. Thank you Trek Ipswich!
Kevin Davie
This service was very personal and focused on one person which was me
Sharon Denning
I have purchased 3 bikes from Trek Ipswich over the past 18 months. The service that the staff provides is extraordinary. They make a point of knowing their customers, follow up calls 6-12 months later just to make sure you are still happy.
As they are riders themselves, they are able to provide practical advice on products, bike set ups, places to ride.
I highly recommend visiting Trek Ipswich for all of your cycling needs
Daniel Wilson
Have always bought Trek and we recently purchased our first from these guys. Great service, advice and always make you feel welcome when you walk into the store.
Sarah
Had the pleasure of Daniel assisting us today. I purchased a local pre-loved Trek bike for my son and took it into the Trek Ipswich shop. Daniel provided advice with no pressure, fitted new tyres on the spot and helped kit it out with accessories to make it safe and practical to ride straight out of the shop. His help with putting the accessories on the bike and explaining how to use them was greatly appreciated as novice riders. Service was over and above, I'll definitely be coming back here to our new favourite bike shop.
Annie James
Trek Bicycle Ipswich provides excellent service and products. Highly recommend them.
Terry Nitz
Great Professional service
David Harris
As always Dylan and the guys provided great service. They go out of their way to ensure my bike is in top notch condition for my next race and do their best to answer any question (no matter how dumb).
Craig Rowe
Great support and service from the team at Trek Cycles Ipswich. Always been my go-to for local bike shop purchases and servicing. Great work, guys.
Mick Doerfling
Great product excellent service
Jo-Anne Wicher
Service was great, advice was great! Kept me posted on the job. Can’t fault Trek Ippy
Gary Morgan
Level 2 service on my ebike. Good workmanship, great feedback and everything works like it did when the bike was new and all at a reasonable price.
Excellent experience
Jason Whitman
Dylan and the guys at Trek Ipswich are first class, thanks so much for all your efforts and quality advice.
Mark Currie
Friendly service. Repairs and service well completed.
