5.0
rating out of  291  reviews
287
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User profile - Paul Sargeant.
Paul Sargeant
Great service and friendly staff
4 years ago
User profile - glenda hindley.
glenda hindley
Always good staff and great service!
4 years ago
User profile - Sam Overton.
Sam Overton
The products are really nice, but it is the service that counts the most. You always hear stories of issues that people have with their bikes...from simple things to big things. I always say you need to find yourself a decent bike shop to sort your bike...your bike shouldn't be like that. A bicycle should just work...and operate on the principle of silence! Ipswich Trek are all over this! I generally think that my bike is in good condition and everything works really well...so after every time I take my bike in for a service and it comes back working so much better I always think why I waited so long. The staff there always have good knowledge of all things bike...can ask them anything...and they have an opinion and can explain the how and why.
5 years ago
User profile - TIM Jensen.
TIM Jensen
Great service by the team last week! Worth every dollar. The team is always happy to help and answer all my questions. Highly recommend! Will be returning soon.
5 years ago
User profile - Dipesh Parmar.
Dipesh Parmar
Great service with smiles, great product, product knowledge is the best, and they have what you need! Great place to shop!
5 years ago
User profile - Lincoln Justins.
Lincoln Justins
Ordered and installed my new carbon bars for my Ex 8! Great customer service and friendly staff...
5 years ago
User profile - tykuke nielsen.
tykuke nielsen
Amazing help from the extremely busy staff. Thanks Daniel and Adrian for your help with starting to get kitted up.
5 years ago
User profile - Tony Hannan.
Tony Hannan
Very helpful and friendly....not pushy Wife's on shorter side of things so didn't try to sell her bike that was too big like another company.We ended up buying 2 bikes from them
5 years ago
User profile - anthony Kitchenham.
anthony Kitchenham
Anthony From the Ipswich store in Queensland was AMAZINGLY Helpful and very very knowledgeable regarding any Questions that I had. I will be recommending Trek Bikes and the Ipswich crew.Tony
Review photo
5 years ago
User profile - Dreyfus Nineteen.
Dreyfus Nineteen
Friendly staff .. fixed bike on the spot for a very reasonable price
5 years ago
User profile - J M (JecklesWolf).
J M (JecklesWolf)
Friendly knowledgeable staff, very clean store, good products.
5 years ago
User profile - Nick Gerhardt.
Nick Gerhardt
Reliable and fast service. One day turn around on my enduro MTB service.
5 years ago
User profile - Petrina Lersa.
Petrina Lersa
Great service and excellent customer satisfaction.
5 years ago
User profile - Cedar Barnes.
Cedar Barnes
I bought a new mountain bike from the guys at Ipswich trek, they were super friendly. Set aside plenty of time to tune the bike to my weight, height and comfort also Provided excellent information about maintenance and when I was leaving even came out and helped my tie the bike down. I would highly recommend the team at Ipswich trek and I am super happy with my new bike.
5 years ago
User profile - Mark Van Der Westen.
Mark Van Der Westen
Great service, friendly staff and good range of products.
5 years ago
User profile - Matthew Fisher.
Matthew Fisher
Quick drop in for a new tube. Great convo and products. Awesome stuff. Will be back!!
5 years ago
User profile - Dominic Matthews.
Dominic Matthews
I had a bike service done, and a few additional things that the staff discussed needed attention, the bike now feels better than ever; this is not a Trek bike but a second hand bike I purchased elsewhere. I find that I can trust the attention to detail and feel that they really care about the mechanics of the bike at Trek Ipswich service department. The staff are always friendly and very helpful. Thanks!
5 years ago
User profile - Adrian cronin.
Adrian cronin
Bought two bikes from here for my kids. The bikes are of great quality and my kids love them. We received excellent customer service from Daniel and Anthony, they were extremely helpful. Highly recommend.
5 years ago
User profile - Eerhard Huizinga.
Eerhard Huizinga
Service is consistently good. I am still riding the same trek for 6 years.
5 years ago
User profile - Darren Tee.
Darren Tee
The staff at Trek Ipswich were fantastic. They went out of their way to make sure I had the right sized bike and it fitted me, even though it was the only one they had in stock for the sale price.
5 years ago
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