5.0
rating out of  282  reviews
278
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User profile - Tim Biddle.
Tim Biddle
Great service. My Trek bike was quoted and repaired the same day. Amazing and unexpected. This was a total overhaul. Thanks Anthony.
4 years ago
User profile - Angus R.
Angus R
Really nice shop. Staff were very friendly and they have lots of parts in-store.
4 years ago
User profile - Lesley Payne.
Lesley Payne
Great selection of bikes and the staff are extremely friendly, helpful and efficient. Servicings are carried out effectively and the bike returned in an excellent time frame.
4 years ago
User profile - Nikki Fyffe.
Nikki Fyffe
Amazing customer service, I walked in to get a new tube in my tyre and walked out with a helmet aswell. They fitted it to my head and did the straps so I wouldnt need to try and do it infront of the mirror. Super helpful and really appreciative of their customers.
4 years ago
User profile - Liz Nelson.
Liz Nelson
Great care and attention to detail servicing my bike. Explained everything beautifully and all of the staff were very helpful. Thank you.
4 years ago
User profile - Michael Richards.
Michael Richards
Love the customer service, it's top of the line. Keep it up guys.
4 years ago
User profile - Sanjay Kumar.
Sanjay Kumar
Anthony provided great service, gave me the best solution, a blue Marlin 6 at a great price! These guys know what they are doing. I can now go riding with my kids!
Review photo
4 years ago
User profile - Nick McAlinden.
Nick McAlinden
Purchased a Mountain bike through Trek Ipswich late last year. The staff there are very helpful and knowledgeable with a particular mention to Anthony and Daniel who go above and beyond to keep my bike in tip top condition. Thanks Gentlemen.
4 years ago
User profile - Ash Hill.
Ash Hill
Excellent service, every time.
4 years ago
User profile - Ryan O'Doherty.
Ryan O'Doherty
Friendly and helpful.
4 years ago
User profile - Graham Charles (Charlie).
Graham Charles (Charlie)
Sales reps were very helpful and great to chat to.
4 years ago
User profile - Gregory Sippel.
Gregory Sippel
Very friendly staff, and very prompt and helpful service.
5 years ago
User profile - Martin Howard.
Martin Howard
Great service. Professional maintenance.
5 years ago
User profile - Simon Grainger.
Simon Grainger
Great team, when I first wandered in there about a year ago I couldn’t have felt more welcome and less intimidated. Now I’m hooked.
5 years ago
User profile - Daniel Dienes.
Daniel Dienes
Friendly, great service, work done professionally and in a timely manner. Fair pricing - great bike shop.
5 years ago
User profile - ayrton nathan.
ayrton nathan
there's a reason why they have a perfect 5 stars from 70 customers review... huge thanks to daniel and anthony from trek ipswich for helping me to purchase my first bike (marlin 7). customer service is A !!! highly recomend trek store ipswich.-mike
5 years ago
User profile - Baden Fallon.
Baden Fallon
Brilliant customer service. Wouldn't go anywhere else in Ipswich to buy a bike or riding accessories. Couldn't be happier with this business.
5 years ago
User profile - Ross p.
Ross p
Very friendly staff, they know there stuff. They will help guide you in your purchases and not just price driven. Great information on trail rides and bike tracks for all your wants and needs... Highly recommended
5 years ago
User profile - james dutschke.
james dutschke
Great bunch of dudes. No nonsense and helped me get the right parts. Thanks!
5 years ago
User profile - Michael Sampson.
Michael Sampson
Excellent follow-up in advising me of the arrival of a product on order. Delivery time was as advised. Very friendly and knowledgeable staff.
5 years ago
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