5.0
rating out of  282  reviews
278
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User profile - Ian Fraser.
Ian Fraser
World class products supported by world class service .
5 years ago
User profile - Stu 4300.
Stu 4300
I have brought many bikes over the years and I can say the boys at Ipswich Trek service is 2nd to none. Despite a couple of issues with delivery times ,which was out of their control they keep me in the loop through the whole process. Young Haddon was great to deal with and was never in a rush which made the whole experience a pleasure.
5 years ago
User profile - Becky Carey.
Becky Carey
Very prompt, friendly and helpful sevice. Good job done with the work we needed done. We will be back again.
5 years ago
User profile - Dwayne Crofts.
Dwayne Crofts
Excellent to deal with, well priced, very efficient service.
5 years ago
User profile - Jack Ridgewell.
Jack Ridgewell
Great service, awesome bike made one little girl very happy. I'm now No1 Poppa....
5 years ago
User profile - Casey Atkins.
Casey Atkins
Trek Bicycle Ipswich were so helpful with the purchase of my new bike! They provided fantastic service, were super friendly and had a great knowledge of their products. They were also very honest with their advice to help me get exactly what I needed, without pushing me outside of my budget. I would definitely recommend them to anyone in search for a new bike or quality bike service.
Review photo
5 years ago
User profile - Adam Sunderland.
Adam Sunderland
Very friendly and knowledgeable staff..... great experience
5 years ago
User profile - Emmanuel Usman.
Emmanuel Usman
Always support your local. These guys are right on my doorstep. They’ll look after your bike, regardless of brand. Quick, efficient but meticulous too. Highly recommend them!
5 years ago
User profile - Jeremy Drice.
Jeremy Drice
Very helpful and knowledgeable staff, lots of stock too
5 years ago
User profile - Captain Rick.
Captain Rick
Knowledgeable staff, great service,.I was 100% satisfied with my store visit and the generous time given to help me sort out my bike. All work carried out on my bike was exceptional. Thank you.
5 years ago
User profile - Shane Plumb.
Shane Plumb
Daniel and Anthony were great. Very helpful and very friendly. Thanks guys
5 years ago
User profile - John Foster.
John Foster
Great help and service this is now my local bike shop. Been back again recently still great service and help, glad they take care of my bike.
5 years ago
User profile - Throttle d.
Throttle d
Can't beat this place for customer service i will definitely be buying again from them great experience
5 years ago
User profile - Greg Jenkins.
Greg Jenkins
Very helpful staff. A
5 years ago
User profile - Victor Curmi.
Victor Curmi
Excellent customer service, well priced and all round very professional.
5 years ago
User profile - Robin Marshall.
Robin Marshall
Great advice and knowledgeable staff make it easy
5 years ago
User profile - Jason Goodsell.
Jason Goodsell
Excellent customer service, well priced and friendly staff. Thank you! my daughter loves her new bike. You made her feel special when she came to collect it on her birthday!!!
5 years ago
User profile - One Edit Allowed lol.
One Edit Allowed lol
Fantastic people/shop. From helping me choose the bike, to an impromptu service! Thank you very much.
5 years ago
User profile - Alistair Howard.
Alistair Howard
The customer service has been exemplary. Very helpful and knowledgeable. Couldn't recommend the Trek Ipswich team to hook you up with your new ride.
5 years ago
User profile - Antenna For Less.
Antenna For Less
I have just had the most pleasant experience! I have a bike that needed some adjustment. So I took it into Trek, as they are conveniently located and parking is easy. I was met by a very friendly young man named Daniel. He greeted me with a big smile and addressed me as sir (my dad is sir but I appreciate the professionalism and kind manner). I explained to him my needs and he took care of it in minutes. And if all this wasn't enough, he refused to charge me! I insisted but he just wouldn't take any money. Unfortunately these days good 'ol fashioned customer service and a neighborly attitude isn't as common. But at Trek Bicycle Ipswich, it is alive and well! I highly recommend Trek Bicycle Ipswich for all your bicycling needs. (their bicycle servicing is also half what I paid at a Indooroopilly bicycle shop!)
5 years ago
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