I have just had the most pleasant experience!
I have a bike that needed some adjustment. So I took it into Trek, as they are conveniently located and parking is easy. I was met by a very friendly young man named Daniel. He greeted me with a big smile and addressed me as sir (my dad is sir but I appreciate the professionalism and kind manner). I explained to him my needs and he took care of it in minutes. And if all this wasn't enough, he refused to charge me! I insisted but he just wouldn't take any money.
Unfortunately these days good 'ol fashioned customer service and a neighborly attitude isn't as common. But at Trek Bicycle Ipswich, it is alive and well! I highly recommend Trek Bicycle Ipswich for all your bicycling needs.
(their bicycle servicing is also half what I paid at a Indooroopilly bicycle shop!)