Ben Jesberg
The crew at Trek Ipswich were awesome, they spent the time with me to help me design my dream bike. The bike rides like a dream and the service is always friendly. Highly recommend this shop for anyone looking for their new bike.
Slowed Karma
Great store! Very helpful and knowledgeable staff with strong customer service skills. I bought roof and bike racks via the store and because I am not an academic, I asked Dan if he could help me install them. He was happy to help with no hesitation and it really solidified my opinion with the store. Keep up the great work guys!
Michelle Nash
Very good experience just getting back into riding did my research and they had the best to offer very highly recommended
Vince Roper
24hour service on ALL makes and models is false advertising. Refused to service my bike because it's "UNUSUAL". It would be helpful to know you wouldn't service it before I drove down, I expected with such good reviews I would receive good service, this wasn't the case, I won't be returning since I'm not seen as a valued customer.
darren nolan
Caution: overcharged. Dropped my bike in for a Level 2 $179.00 service with Trek Ipswich two weeks ago. I wanted to pay the $179 before I left but they didn’t want me me to pay. When I collected my bike I was charged over $300. The mechanic I collected the bike from was not the guy who checked my bike in. His explanation of the added service was confusing, they claimed to have tried to contact me to seek consent for the extra work. I was not contacted. I asked to see the receipt to clarify exactly what additional work had been done. They claimed they would email the receipt. The receipt didn’t arrive so I called and checked they had the right email address. I still have not received the receipt or any clarification about the additional work.
kim nguyen
linda mitchell
Ipswich Brigade
scott gardiner
Andrew McMahon
Jade Close
robert gibbons
Bryce Lewis
Daniel Fox
Alison Reid
Jonathon Duce
Shai Clement
Kev Hart
andrew keller
Paul Worthington
