Paul Raffaele
After shopping a couple of times now and for varying items also needed some servicing found the prices to be very competitive and the team at Ipswich are very helpful and great to deal with.
Elijah H
When I took my bike to Trek Ipswich, I was so pleased with the amazing service they gave and always have given. The team at Trek are so kind and helpful. They are passionate about bikes and they have serviced mine with great quality. It is so good, that it is like-new. I highly recommend Trek, I am so glad I went with them, you will not regret.
Clive Tucker
Friendly, Expert, and as always above and beyond service.
Kelly O'Doherty
Trek Ipswich have the customer service of champions. Highly recommend for any bikers out there.
matt burgoyne
great customer service, goes without saying the staff are friendly and informative
Gary Stephan
Great service. My bike always comes back like a new bike. Wouldn’t take it anywhere else.
Kaleb Rayner
Top service, fitted me in on very short notice to replace bearings in bottom bracket. Would recommend
Sofie Gusthart
Friendly & knowledgeable staff who completed our eMTB's services a day early.
Jeff Fletcher
Always friendly and keen to help.
Andrew Taylor
Very helpful every time i have been into the shop.Exelent customer service with a fair price.
Steve Searle
New cleats were replaced on the spot. We always get great service and advice from the staff at Trek Ipswich.
Shane Dexter
Excellent service and advice.
John Morley
Great friendly service, and they're always reliable. Highly recommend this store.
Anthony Byrne
Great place but need to look at stocking folding electric bikes with suspension. No other bike shop that I know of in Australia stocks them.
Michael Johnson
The guys are easy to talk to no pushy sales just solid advice. Being trek the bikes are quality. The stores is always clean. They make sure all questions are answered.
Merle Parnell
Great customer service and suggestions for a better riding experience. Definately recommend this store. Thanks
Gavin
Excellent store with amazing staff. Throughout the entire process of purchasing my new DS2 the staff were fantastic, helped me understand my requirements and find the best fit for me.
Loving the new DS2, its an absolute dream to ride
Couch Potato
I purchased a trek duel sport 3 today.
I have been looking about for about a month for a bike. I went to three local stores of various brands but received condescending service.
However Trek Ipswich gave me totally different service from the moment I first rang asking if they had one of these bikes. Hearing the man who answered at the very end of the day, probably when he was about to head home, run upstairs and say one was in a box and he’d put it together ASAP for me to look at gave me a good vibe right away.
The money whilst not top price was not insignificant but I was pleased that the staff looked beyond the tattooed fat guy and spoke to me like a person trying to make some life changes. All staff were respectful, helpful and nothing was deemed a silly question or was too much trouble. I was not given the impression that I was wasting anyone’s time. That positive attitude attitude and absence of intimidation is quite important to me.
I should not have to say thanks and good work but more and more these days one is surprised when good service is given - you’d think it easy but apparently it isn’t.
So, “Thanks and good work”.
Ben Rogers
Took my One Series in for service, new tyres and wraps. The team gave me all the cost options, talked me through the process and helped me with final selection. The bike was ready when they said it would be and it looked like a new bike! They even gave me a helmet for the ride home so I got home safe.
100% recommend and will be buying my next bike there for sure.
Thanks for the killer service!
Jess quinn
The highlight of my day :') they quoted me $30 to get my breaks done on my walker and when they finished they said no charge, there's still some good people out there. 100% will come back for more services on my walker and wheelchair in the future. Thank you thank you so much the help. Almost brought me to tears now i can walk safely down ramps and sit without being afraid of it rolling on me. If i could give more then ⭐⭐⭐⭐⭐ i would !
