Melanie Perkins
Great experience!!! I took my bike in for a service and it was returned like new. All staff are very helpful and courteous. Thanks so much.
Deniese Cox
Exceptional customer service! This is such a great team of people and I've been so happy dealing with Trek Bicycle Ipswich over the past few weeks. Super helpful, friendly, knowledgeable, and easy to deal with. Thanks guys for getting me up and on my new ebike :)
Johnny Carlisle
Since Mt Gravatt closed down I’ve used the Ipswich store a few times when I’m out there for work on Mondays. The staff are always happy to help.. Anthony sorted out a broken spoke on my Bontrager rim on the spot without any hesitation. Got me out of trouble and now able to ride bike again without any lengthy wait.
Benjamin Harth
They have helped me out in so many ways with regards to me bike.
Bert Grommen
Bert Grommen.
Friendly service, reasonable prices, exelent mechanic.
Fook Seung Lee
Friendly, knowledgable service, and quality products.
Bec
What a breath of fresh air..... good old fashioned customer service!!! Nothing was a problem for Daniel, I highly recommend. A great selection of bikes instock too. Heaps of parking, easy to find!!
Steve Bowman
They are always good to me
Mark Taylor
These guys are always great to deal with, no better bike mechanic around then Anthony
Kristy Henriksen
These guys know their stuff and are so nice and friendly! I haven't seen service like that in a long time... and I am loving my new bike too
Stephen Hedley
Great service, happy with the bike thanks
Julie VCE
Excellent service and Good Price compare to other Trek store
Simon Brown
very freindly. they got the knowledge prices reasonable carnt go wrong with these lads
Michael Wulff
Absolutely fantastic level of service, which I haven't seen for years. Can't wait to get my Y5 serviced there as I was watching the technician in back service a bike and I could tell his attention to detail was excellent.
Mark Green
Since we’ve moved to Ipswich it has become my favourite place to catch up on all the new gear and tech in cycling. Enjoy catching up with the staff to say hi and see what’s happening in the area.
Martha Smith
The friendly and attentive staff helped my daughter choose her bike. And they went above and beyond to locate the one she wanted so we could purchase it right away.
Thank you!
Tanya Borg
Always awesome customer service, thank you so much
Paul Sargeant
Great service and friendly staff
glenda hindley
Always good staff and great service!
Sam Overton
The products are really nice, but it is the service that counts the most. You always hear stories of issues that people have with their bikes...from simple things to big things. I always say you need to find yourself a decent bike shop to sort your bike...your bike shouldn't be like that. A bicycle should just work...and operate on the principle of silence! Ipswich Trek are all over this! I generally think that my bike is in good condition and everything works really well...so after every time I take my bike in for a service and it comes back working so much better I always think why I waited so long. The staff there always have good knowledge of all things bike...can ask them anything...and they have an opinion and can explain the how and why.
