5.0
rating out of  282  reviews
278
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User profile - Fook Seung Lee.
Fook Seung Lee
Friendly, knowledgable service, and quality products.
3 years ago
User profile - Bec.
Bec
What a breath of fresh air..... good old fashioned customer service!!! Nothing was a problem for Daniel, I highly recommend. A great selection of bikes instock too. Heaps of parking, easy to find!!
3 years ago
User profile - Steve Bowman.
Steve Bowman
They are always good to me
3 years ago
User profile - Mark Taylor.
Mark Taylor
These guys are always great to deal with, no better bike mechanic around then Anthony
3 years ago
User profile - Kristy Henriksen.
Kristy Henriksen
These guys know their stuff and are so nice and friendly! I haven't seen service like that in a long time... and I am loving my new bike too
3 years ago
User profile - Stephen Hedley.
Stephen Hedley
Great service, happy with the bike thanks
3 years ago
User profile - Julie VCE.
Julie VCE
Excellent service and Good Price compare to other Trek store
3 years ago
User profile - Simon Brown.
Simon Brown
very freindly. they got the knowledge prices reasonable carnt go wrong with these lads
3 years ago
User profile - Michael Wulff.
Michael Wulff
Absolutely fantastic level of service, which I haven't seen for years. Can't wait to get my Y5 serviced there as I was watching the technician in back service a bike and I could tell his attention to detail was excellent.
3 years ago
User profile - Mark Green.
Mark Green
Since we’ve moved to Ipswich it has become my favourite place to catch up on all the new gear and tech in cycling. Enjoy catching up with the staff to say hi and see what’s happening in the area.
4 years ago
User profile - Martha Smith.
Martha Smith
The friendly and attentive staff helped my daughter choose her bike. And they went above and beyond to locate the one she wanted so we could purchase it right away. Thank you!
4 years ago
User profile - Tanya Borg.
Tanya Borg
Always awesome customer service, thank you so much
4 years ago
User profile - Paul Sargeant.
Paul Sargeant
Great service and friendly staff
4 years ago
User profile - glenda hindley.
glenda hindley
Always good staff and great service!
4 years ago
User profile - Sam Overton.
Sam Overton
The products are really nice, but it is the service that counts the most. You always hear stories of issues that people have with their bikes...from simple things to big things. I always say you need to find yourself a decent bike shop to sort your bike...your bike shouldn't be like that. A bicycle should just work...and operate on the principle of silence! Ipswich Trek are all over this! I generally think that my bike is in good condition and everything works really well...so after every time I take my bike in for a service and it comes back working so much better I always think why I waited so long. The staff there always have good knowledge of all things bike...can ask them anything...and they have an opinion and can explain the how and why.
4 years ago
User profile - TIM Jensen.
TIM Jensen
Great service by the team last week! Worth every dollar. The team is always happy to help and answer all my questions. Highly recommend! Will be returning soon.
4 years ago
User profile - Dipesh Parmar.
Dipesh Parmar
Great service with smiles, great product, product knowledge is the best, and they have what you need! Great place to shop!
4 years ago
User profile - Lincoln Justins.
Lincoln Justins
Ordered and installed my new carbon bars for my Ex 8! Great customer service and friendly staff...
4 years ago
User profile - tykuke nielsen.
tykuke nielsen
Amazing help from the extremely busy staff. Thanks Daniel and Adrian for your help with starting to get kitted up.
4 years ago
User profile - Tony Hannan.
Tony Hannan
Very helpful and friendly....not pushy Wife's on shorter side of things so didn't try to sell her bike that was too big like another company.We ended up buying 2 bikes from them
4 years ago
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