4.9
rating out of  201  reviews
195
3
0
1
2
User profile - charles williams.
charles williams
Amazing customer service keep up the good work guys
a year ago
User profile - John King.
John King
Great stock, friendly helpful team and good location
a year ago
User profile - Ty Corley.
Ty Corley
Very good service
a year ago
User profile - Damian Karas.
Damian Karas
Really good, helpful and friendly service!!!
a year ago
User profile - Lukas MediaLook.
Lukas MediaLook
Thank you the team of Trek im Bracknell especially Robin. The service was great. My daughter loves her new bike
Review photo
a year ago
User profile - newfits game.
newfits game
great service, very quality pieces I loved
a year ago
User profile - Loic Fournier.
Loic Fournier
Awesome! Got an”Orro terra C” gravel bike, fairy new. Had an issue with the bike which couldn’t fix myself not being to good with Mecanic. I live at the lexicon but was worried about walking into Trek’s new shop. After reading previous reviews i went straight there. Left my bike and 2 hours later got a text saying bike is ready! Didn’t had a clue what to expect price wise even if I knew issue was only small. They charged me only £16!! Bargain. Bike is fix and even looked cleaner. Tire also been pumped up! Happy day. Will go back to get accessories as I could see and great selection and not expensive
a year ago
User profile - Tommy Hiscott.
Tommy Hiscott
Amazing service fixed bike very quick gave us a place to sit and a drink very nice staff
a year ago
User profile - ripple_labs.
ripple_labs
All was petfectly !
a year ago
User profile - Barrie McFarlane.
Barrie McFarlane
Robin the manager and his team are fantastic cannot rate them higher. Nothing was to much trouble to help me and my son.
a year ago
User profile - Osmond Faleiro.
Osmond Faleiro
Excellent store excellent staff. Prices are typically Trek but a superb selection of frames to view. Spacious and clean A**** Bart is very informative and always very helpful as is Mariana. This store showcases the Trek customer focus. These guys are awesome !
2 years ago
User profile - Sue Brown.
Sue Brown
I recently purchased a new road bike from your Bracknell store and had fantastic customer service from Mariana. If it wasn't for her I would have bought the bike from elsewhere but she was so helpful, knowledgeable and not pushy, that I placed the order.Even after the sale she was excellent, continuing to communicate with me and keep me up to date on the delivery progress and also making sure that I had all the extra bits, so i could get straight out on it when it arrived.Without her you would not have got this sale and I will recommend your store to friends and family because of her. You have a good one there and she deserves a bonus.....
2 years ago
User profile - Luke Suares.
Luke Suares
Fantastic store! All the staff have been amazing throughout. Special shout outs to Patrick, Troy and Dmitrii who all helped out in some way; picking out the bike, getting the right size, setting up the bike and even sorted out some bar tape. Couldn’t have asked for better customer service.
2 years ago
User profile - joshua stew.
joshua stew
Highly recommend!!! Matty and Sam were very kind and helpful. I came in today to ask a few questions and they responded to all with suggestions and what to do. I'll be using these guys for all bike needs!
2 years ago
User profile - Lee Brady.
Lee Brady
Great advice and friendly service by absolutely every member of the Trek Bracknell team. Very patient to support customer inquiries. A particular reference of acknowledgment for Bart and Dimitri.
2 years ago
User profile - Rory Clements.
Rory Clements
Wide range of Trek bikes and accessories, helpful staff.
Review photo
2 years ago
User profile - Mrs Trent.
Mrs Trent
Trek staff are very friendly and in no time, had my poor bike fixed. That cuppa fixed me too! Thankyou Trek!
2 years ago
User profile - David Williams.
David Williams
Took in my Pinnacle Arkose with broken chain Guys were fantastic thoroughly professional and friendly combined with exceptional standards of mechanical work
2 years ago
User profile - Neil Mathews.
Neil Mathews
Fantastic service from Bart the manager, mechanic Louis and the rest of the team. All were very generous with their time, offering expertise and honest advice. Highly recommended.
2 years ago
User profile - Melville Few.
Melville Few
Thanks to both Dimitri and Mattie for their excellent service. Made the purchase of the bike with their technical advice a “ piece of cake” would definitely recommend the store which is clean well laid out and most importantly great staff
2 years ago
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