4.9
rating out of  209  reviews
203
3
0
1
2
User profile - Anupam Gupta.
Anupam Gupta
Fantastic shop and fantastic people and service. We are lucky to have a cycle shop like this in the neighbourhood.
a year ago
User profile - Alex Davies.
Alex Davies
Great service from a bunch of nice and knowledgeable people
a year ago
User profile - saenthan skanda.
saenthan skanda
Bicycle was ready fully assembled, got one year free servicing and got a free bike bottle.
a year ago
User profile - Kerry Trentham.
Kerry Trentham
All I can say "I am blown away"! Pricing of stock is a little more than the general bike store, but I don't go to Trek for cheap stuff, I go for good quality stuff like Bontrager. To tell you the truth, I go there for the service. No matter what job they are engaged with at the time I walk in, the tools will be downed right there and they will help me. And if I have to name names I shall: BART, MARIANA, LOUIS, DIMITRII are those that I engage with most frequently - I have never encountered service like they have given me over the year that I have been frequenting their Trek store in Bracknell. Long may you live Trek Bracknell!!!
2 years ago
User profile - Camilla Richardson.
Camilla Richardson
Friendly, knowledgeable and helpful staff.
2 years ago
User profile - Wayne Readshaw.
Wayne Readshaw
Fantastic products, and even more impressive is the service. All members of the Bracknell store I’ve dealt with have been massively helpful. In particular, Mariana has helped me with the purchase of two new bikes, over a period of weeks. I can’t recommend them enough.
2 years ago
User profile - Eddy May.
Eddy May
The staff were very helpful, took their time going through everything the bike needed and when I picked it up they went through everthying they had done, even showing me the parts they had removed. I will be returning to Trek Bracknell for further serving, accesories and hopefully one day a new bike.
2 years ago
User profile - paul darcy.
paul darcy
great customer service
2 years ago
User profile - charles williams.
charles williams
Amazing customer service keep up the good work guys
2 years ago
User profile - John King.
John King
Great stock, friendly helpful team and good location
2 years ago
User profile - Ty Corley.
Ty Corley
Very good service
2 years ago
User profile - Damian Karas.
Damian Karas
Really good, helpful and friendly service!!!
2 years ago
User profile - Lukas MediaLook.
Lukas MediaLook
Thank you the team of Trek im Bracknell especially Robin. The service was great. My daughter loves her new bike
Review photo
2 years ago
User profile - newfits game.
newfits game
great service, very quality pieces I loved
2 years ago
User profile - Loic Fournier.
Loic Fournier
Awesome! Got an”Orro terra C” gravel bike, fairy new. Had an issue with the bike which couldn’t fix myself not being to good with Mecanic. I live at the lexicon but was worried about walking into Trek’s new shop. After reading previous reviews i went straight there. Left my bike and 2 hours later got a text saying bike is ready! Didn’t had a clue what to expect price wise even if I knew issue was only small. They charged me only £16!! Bargain. Bike is fix and even looked cleaner. Tire also been pumped up! Happy day. Will go back to get accessories as I could see and great selection and not expensive
2 years ago
User profile - Tommy Hiscott.
Tommy Hiscott
Amazing service fixed bike very quick gave us a place to sit and a drink very nice staff
2 years ago
User profile - ripple_labs.
ripple_labs
All was petfectly !
2 years ago
User profile - Barrie McFarlane.
Barrie McFarlane
Robin the manager and his team are fantastic cannot rate them higher. Nothing was to much trouble to help me and my son.
2 years ago
User profile - Osmond Faleiro.
Osmond Faleiro
Excellent store excellent staff. Prices are typically Trek but a superb selection of frames to view. Spacious and clean A**** Bart is very informative and always very helpful as is Mariana. This store showcases the Trek customer focus. These guys are awesome !
2 years ago
User profile - Sue Brown.
Sue Brown
I recently purchased a new road bike from your Bracknell store and had fantastic customer service from Mariana. If it wasn't for her I would have bought the bike from elsewhere but she was so helpful, knowledgeable and not pushy, that I placed the order.Even after the sale she was excellent, continuing to communicate with me and keep me up to date on the delivery progress and also making sure that I had all the extra bits, so i could get straight out on it when it arrived.Without her you would not have got this sale and I will recommend your store to friends and family because of her. You have a good one there and she deserves a bonus.....
2 years ago
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