Luke Suares
Fantastic store! All the staff have been amazing throughout. Special shout outs to Patrick, Troy and Dmitrii who all helped out in some way; picking out the bike, getting the right size, setting up the bike and even sorted out some bar tape. Couldn’t have asked for better customer service.
joshua stew
Highly recommend!!! Matty and Sam were very kind and helpful. I came in today to ask a few questions and they responded to all with suggestions and what to do. I'll be using these guys for all bike needs!
Lee Brady
Great advice and friendly service by absolutely every member of the Trek Bracknell team. Very patient to support customer inquiries. A particular reference of acknowledgment for Bart and Dimitri.
Rory Clements
Wide range of Trek bikes and accessories, helpful staff.
Mrs Trent
Trek staff are very friendly and in no time, had my poor bike fixed. That cuppa fixed me too! Thankyou Trek!
David Williams
Took in my
Pinnacle Arkose with broken chain
Guys were fantastic thoroughly professional and friendly combined with exceptional standards of mechanical work
Neil Mathews
Fantastic service from Bart the manager, mechanic Louis and the rest of the team. All were very generous with their time, offering expertise and honest advice. Highly recommended.
Melville Few
Thanks to both Dimitri and Mattie for their excellent service. Made the purchase of the bike with their technical advice a “ piece of cake” would definitely recommend the store which is clean well laid out and most importantly great staff
John McLean
I brought my road bike (a high end Specialized model) to these guys for a full service. I really can’t say enough good things about them. Bart received the bike and was super friendly and helpful explaining what they would do and providing a quote that was very fair for the amount of work involved. The service was done by Louis and I can honestly say his work is impeccable. The bike is showroom clean (so clean I almost don’t want to ride it!), everything is butter smooth, and the final price came in below the quote. It rides like brand new and I couldn’t be happier. Will definitely use these guys in future.
Grant Seymour
I called this great bike shop thismorning with a problem with my bike, very perlite on the phone & i was able to take my bike to them thismorning & sorted the problem while i waited differntly recommend this bike shop.
Many thank
Grant
James Gale
Really helpful and the staff are so friendly. They go above and beyond to answer your questions and to help you pick a product, whether that be a full bike or a helmet that is what you actually want and need.
There's no pressure here to buy the most expensive, they just give you the facts which was great for a novice like me who was honestly a little nervous buying a bike. I wish I could remember everyone's names who have took the time with me and answered all my questions but for now I'll just have to thank the whole team at Trek Bracknell!
Maritz Cloete
Great team, Bart sorted out a niggle with my Trek Rail 9.8xt very quickly. Happy with the service! Thanks guys.
K A Lodhi
I picked up my new Trek Remedy 8 from this store. Mariana and Patrick were fantastic, polite and so helpful. The store is spacious, lots of stock of various equipment sizes and colours. Moreover, being situated opposite a car park so very close by makes things more easier for any visitor. Excellent place to shop!!
martin Smith
Friendly,approachable and knowledgable staff
Helen Best
Quick service and reasonable price. Would use again
Justin Wilson
Experienced great service by two fantastic people in Bart and Mariana.
Clare Stevens
The customer service in this shop is outstanding. All staff I interacted with were pleasant and helpful but Marianna went above and beyond. She was so patient, explained everything I needed to know, let me have several test rides and has helped me to select a new bike that’s just right for me and I love riding it.
Ceri Richardson
Mariana was fantastic - so knowledgeable, friendly, patient. She clearly explained the differences between the two bikes I was interested in. Nothing was too much trouble for her.
Thrillseeking Conversions
Super friendly helpful staff
Greg Moxham
First class service, attention to detail, inclusivity and none of the ego nonsense usually encountered in bike shops. A real breath of fresh air. I hope the old fashioned personal service is always in fashion at Trek Bracknell.
