scott rance
Had bike fully serviced, ready for collection within 24hrs.
Knowledgeable and friendly staff.
Ribin Robin
Sadly had an issue with my trek bike i purchased from the bracknell branch. Manufactors issue so not down to the store. The store sorted me a refund, took all my parts off and got this all sorted within one day. Great staff and great shop.
Mark D
Friendly and helpful staff. Complete range of products and easy to park in Waitrose car park.
Rhys Corfield
In general they are very helpful but I wouldn't leave one of my bikes with them again.
I paid for the highest level service (~£850 inc. New breaks) for my trail bike, the frame was damaged during the service and they didn't bother to tell me about it.
They used what looks to be flathead scewdriver to open my headset, so that area of the frame is surrounded in chips now.
I wouldnt recommend trek for anything that requires your bike be left unattended. They have lost my trust for 1. Damaging my frame 2. Not owning up to it.
Darren Wright
Terrible customer service. Zero help with an issue on a bike under warranty. Steer clear unless you are a lycra clad roadie.
Billy Vaughan
Front door says opening hours are 9am Monday to Thursday. Arrived at 9.45 and shutters were still down.
Richard Pratt
Mike Doyle
Stuart Brace
Antonio Uta
Andrew Harrison
gavin russell
Laura Bryant
Ian Nave
Frankie Tyncke
Nicolas de Grivel
simon elsey
Martin Newstead
Matt S
Robert Garlick
