4.9
rating out of  209  reviews
203
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User profile - David McClelland.
David McClelland
Very professional. High level of service. Lovely people and very helpful. Prices a little on the high side but you get what you pay for.call in and see for yourself.
7 months ago
User profile - Tajvinder Badh.
Tajvinder Badh
Friendly and knowledgeable staff will put the customer first. Great store with a wide selection of bikes
8 months ago
User profile - Carter Littlewood.
Carter Littlewood
Great customer service and friendly staff :)
8 months ago
User profile - Victoria Sanvitale.
Victoria Sanvitale
Thank you for encouraging my son on Saturday, he hasn’t stopped talking about ‘the track’ and the big bike! We are looking forward to trialling more!! Thank you for the kindness shown, it means so much!! My husband has confirmed his next bike must be trek as he loves the shop, the people and the community! Thank you!
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8 months ago
User profile - Lisa Montague.
Lisa Montague
I received lovely service from the Trek team in Bracknell today. I didn’t need a lot but still the time was taken to help me. I was so pleased to have my new tyres fitted quickly too. Thank you.
8 months ago
User profile - Emma Slator.
Emma Slator
Fantastic knowledge and customer service they know their stuff and go above and beyond. Thank you :)
8 months ago
User profile - Ms Marta W Kwit.
Ms Marta W Kwit
Absolutely brilliant staff & service. Everyone is very professional, They won’t let you leave without making sure you’re happy & everything is adjusted as it should be & you’ve got all the staff needed for your new bike. Definitely best bike shop I’ve ever been to. My daughter is over the moon with her new bike. Coffee was lovely addition too. THANK YOU & see you !❤️
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8 months ago
User profile - rob bryant.
rob bryant
Had to pop in last minute this morning before a charity ride. They couldn't have been more helpful if they tried. Big thanks to the team for making my life easier.
8 months ago
User profile - Donata Urban.
Donata Urban
Great experience - what a nice change from usually grumpy staff in similar shops. Very friendly staff, great comms, beautiful shop with very nice vibe. Mariana is a star! thank you so much for great experience, what a lovely change to usually grey reality
9 months ago
User profile - Bernice Littleboy.
Bernice Littleboy
Great service and knowledgeable staff
9 months ago
User profile - Andy Melham.
Andy Melham
Had a multi punctured tyre on my FX5, taking a chance I took it into Trek Bracknell and was rather more than pleasantly surprised that one of the mechanics - Matthew offered and repaired the bike while I waited at a very good price, he also including an assessment of its overall condition and advice on similar issues. I can highly recommend Trek Bracknell and Matthew!
9 months ago
User profile - Eugene Freeman.
Eugene Freeman
Great staff, lots of knowledge to help make the right choice.
9 months ago
User profile - peter hawkins.
peter hawkins
Fantastic service, products and attention to detail. Nothing was too much trouble, and i felt in good hands when it came to advice on security, mud guards and the essentials to get me cycling again. The whole team's attention to detail in setting up the bike was well received and appreciated as not having owned an e-bike i felt much more confident when i collected the bike and rode out of the shop. I would highly recommend Trek at Bracknell, and thanks again for your help.
9 months ago
User profile - Amreeta Sanghera.
Amreeta Sanghera
Mari and the team at Trek Bracknell are wonderful. So helpful and knowledgeable. Highly recommended them.
9 months ago
User profile - David McMullen.
David McMullen
Really pleased with the service and my new bike. Would recommend to anyone wanting a new bike.
10 months ago
User profile - Andy Patterson.
Andy Patterson
I am highly satisfied with the Trek e-bike motor repair service. The professionalism, quality of work, and customer care exceeded my expectations. They kept me informed by phone/email on the progress and I would definitely recommend this service to other Trek e-bike owners facing motor issues.
10 months ago
User profile - Robert Brill.
Robert Brill
Excellent customer service. The staff know what they're talking about, are happy to help and offer their knowledge and only try and sell you the right kit for what you need. Best bike buying experience I've had. Will be coming back when I replace my road bike.
10 months ago
User profile - Alistair Coombs.
Alistair Coombs
Great team and great service! I mainly dealt with Cookie and Mariana who's communication and knowledge were second to none!
11 months ago
User profile - Stuart Parker.
Stuart Parker
The staff at this store are great: really helpful, really friendly, and go the extra mile for their customers. Also a great sense of 'community involvement', helping to promote cycling in general.
11 months ago
User profile - Rachel Baker.
Rachel Baker
Great customer service and choice of gear
11 months ago
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