4.9
rating out of  216  reviews
210
3
0
1
2
User profile - James Hey.
James Hey
I’ve been a customer of this store for over two years, and Robin Foad, the Store Manager, has consistently handled every transaction and enquiry with professionalism. The staff are exceptional and always very helpful. The bike shop has a fantastic atmosphere!
4 months ago
User profile - David Evans.
David Evans
What a great bunch of guys! Very knowledgeable and gave me a really good deal on a bike and pedals and even chucked a freebie in. Will 100% use these guys again for all my biking needs
5 months ago
User profile - Caroline Charrington.
Caroline Charrington
The team at Trek Bracknell are all brilliant. Robin, Mariana and Cookie all spent some considerable time with me, helping me make the decision about which e bike to purchase. I already had a Trek hybrid bike from 20 years ago so I know the brand is very reliable. I'm very happy with my new Trek e bike which we bought today. The team's professionalism and service is outstanding. Thank you Caroline
5 months ago
User profile - Jenny Tisdale.
Jenny Tisdale
We had the best time visiting this Trek shop. My daughters and I are huge Mads Pedersen fans and wanted to see the Trek shop for ourselves. We had fantastic hospitality from the staff, including a great chat about all things cycling, Marco Pantani and Legoland. The girls had some malteasers and we are now forever Trek fans. We’ll put Pedersen in our fantasy team for the Tour next year and wear our t shirts to cheer him on! Thank you!
5 months ago
User profile - XV VU.
XV VU
Great service provided. Unfortunately no Xl crash helmets in stock and needed it today. Trek should ensure all sizes in stock of a safety critical item.
7 months ago
User profile - Ben Maddock.
Ben Maddock
Top notch crew with excellent service and hospitality. Trek is lucky to have Robin & co running such a good shop. Can’t recommend them enough
7 months ago
User profile - John Elloway.
John Elloway
Trek is my local store and that is why I first walked in. Since then, every customer interaction has made me belive that I would use this store even if it was miles away. Every member of staff is customer focussed.
8 months ago
User profile - Conor Kerrigan.
Conor Kerrigan
Fantastic service and excellent bike. Would highly recommend.
9 months ago
User profile - David McClelland.
David McClelland
Very professional. High level of service. Lovely people and very helpful. Prices a little on the high side but you get what you pay for.call in and see for yourself.
9 months ago
User profile - Tajvinder Badh.
Tajvinder Badh
Friendly and knowledgeable staff will put the customer first. Great store with a wide selection of bikes
9 months ago
User profile - Carter Littlewood.
Carter Littlewood
Great customer service and friendly staff :)
9 months ago
User profile - Victoria Sanvitale.
Victoria Sanvitale
Thank you for encouraging my son on Saturday, he hasn’t stopped talking about ‘the track’ and the big bike! We are looking forward to trialling more!! Thank you for the kindness shown, it means so much!! My husband has confirmed his next bike must be trek as he loves the shop, the people and the community! Thank you!
Review photo
9 months ago
User profile - Lisa Montague.
Lisa Montague
I received lovely service from the Trek team in Bracknell today. I didn’t need a lot but still the time was taken to help me. I was so pleased to have my new tyres fitted quickly too. Thank you.
9 months ago
User profile - Emma Slator.
Emma Slator
Fantastic knowledge and customer service they know their stuff and go above and beyond. Thank you :)
9 months ago
User profile - Ms Marta W Kwit.
Ms Marta W Kwit
Absolutely brilliant staff & service. Everyone is very professional, They won’t let you leave without making sure you’re happy & everything is adjusted as it should be & you’ve got all the staff needed for your new bike. Definitely best bike shop I’ve ever been to. My daughter is over the moon with her new bike. Coffee was lovely addition too. THANK YOU & see you !❤️
Review photo
10 months ago
User profile - rob bryant.
rob bryant
Had to pop in last minute this morning before a charity ride. They couldn't have been more helpful if they tried. Big thanks to the team for making my life easier.
10 months ago
User profile - Donata Urban.
Donata Urban
Great experience - what a nice change from usually grumpy staff in similar shops. Very friendly staff, great comms, beautiful shop with very nice vibe. Mariana is a star! thank you so much for great experience, what a lovely change to usually grey reality
10 months ago
User profile - Bernice Littleboy.
Bernice Littleboy
Great service and knowledgeable staff
10 months ago
User profile - Andy Melham.
Andy Melham
Had a multi punctured tyre on my FX5, taking a chance I took it into Trek Bracknell and was rather more than pleasantly surprised that one of the mechanics - Matthew offered and repaired the bike while I waited at a very good price, he also including an assessment of its overall condition and advice on similar issues. I can highly recommend Trek Bracknell and Matthew!
10 months ago
User profile - Eugene Freeman.
Eugene Freeman
Great staff, lots of knowledge to help make the right choice.
10 months ago
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