scott williams
What a great experience at Trek Bracknell this morning! Visited with my 14 year old twin boys who were both in the market for new bikes. They were sized up properly, allowed to try the bikes they were after, and received sound advice on what was right for them. Even received a complementary cold drink! Got a great deal too, a better spec bike for their original budget. A huge thanks to Mariana and the team there for an absolutely 5 star service. Keep doing what you’re doing, it’s rare these days! Wishing you all a merry Xmas, look forward to collecting in January!
Chris Dunley
Great experience from the guys at Trek Bracknell who sorted an issue on a Trek bike I’d bought elsewhere. I won’t hesitate to buy my next bike from Trek Bracknell. Really nice bunch of guys who are super knowledgeable and experienced.
James Hey
I’ve been a customer of this store for over two years, and Robin Foad, the Store Manager, has consistently handled every transaction and enquiry with professionalism. The staff are exceptional and always very helpful. The bike shop has a fantastic atmosphere!
David Evans
What a great bunch of guys! Very knowledgeable and gave me a really good deal on a bike and pedals and even chucked a freebie in. Will 100% use these guys again for all my biking needs
Caroline Charrington
The team at Trek Bracknell are all brilliant. Robin, Mariana and Cookie all spent some considerable time with me, helping me make the decision about which e bike to purchase. I already had a Trek hybrid bike from 20 years ago so I know the brand is very reliable. I'm very happy with my new Trek e bike which we bought today. The team's professionalism and service is outstanding. Thank you Caroline
Jenny Tisdale
We had the best time visiting this Trek shop. My daughters and I are huge Mads Pedersen fans and wanted to see the Trek shop for ourselves. We had fantastic hospitality from the staff, including a great chat about all things cycling, Marco Pantani and Legoland. The girls had some malteasers and we are now forever Trek fans. We’ll put Pedersen in our fantasy team for the Tour next year and wear our t shirts to cheer him on! Thank you!
XV VU
Great service provided. Unfortunately no Xl crash helmets in stock and needed it today. Trek should ensure all sizes in stock of a safety critical item.
Ben Maddock
Top notch crew with excellent service and hospitality. Trek is lucky to have Robin & co running such a good shop. Can’t recommend them enough
John Elloway
Trek is my local store and that is why I first walked in. Since then, every customer interaction has made me belive that I would use this store even if it was miles away. Every member of staff is customer focussed.
Conor Kerrigan
Fantastic service and excellent bike. Would highly recommend.
David McClelland
Very professional. High level of service. Lovely people and very helpful. Prices a little on the high side but you get what you pay for.call in and see for yourself.
Tajvinder Badh
Friendly and knowledgeable staff will put the customer first.
Great store with a wide selection of bikes
Carter Littlewood
Great customer service and friendly staff :)
Victoria Sanvitale
Thank you for encouraging my son on Saturday, he hasn’t stopped talking about ‘the track’ and the big bike! We are looking forward to trialling more!! Thank you for the kindness shown, it means so much!! My husband has confirmed his next bike must be trek as he loves the shop, the people and the community! Thank you!
Lisa Montague
I received lovely service from the Trek team in Bracknell today. I didn’t need a lot but still the time was taken to help me. I was so pleased to have my new tyres fitted quickly too. Thank you.
Emma Slator
Fantastic knowledge and customer service they know their stuff and go above and beyond. Thank you :)
Ms Marta W Kwit
Absolutely brilliant staff & service. Everyone is very professional, They won’t let you leave without making sure you’re happy & everything is adjusted as it should be & you’ve got all the staff needed for your new bike. Definitely best bike shop I’ve ever been to. My daughter is over the moon with her new bike. Coffee was lovely addition too.
THANK YOU & see you !❤️
rob bryant
Had to pop in last minute this morning before a charity ride. They couldn't have been more helpful if they tried. Big thanks to the team for making my life easier.
Donata Urban
Great experience - what a nice change from usually grumpy staff in similar shops. Very friendly staff, great comms, beautiful shop with very nice vibe. Mariana is a star! thank you so much for great experience, what a lovely change to usually grey reality
Bernice Littleboy
Great service and knowledgeable staff
