Adam Prendergast
Excellent quality of product with a superb customer service. All staff were fantastic before and after sales
Sharp eye
Great guys, and great service. Always bring my Slash in to get parts fitted, and a service done. Quick turn around and always helpful. I wouldn't go anywhere else..
Sean Walker
The service you receive at Trek is nothing short of exceptional! Mariana and the team at the Bracknell branch couldn’t have been more friendly and helpful. I wanted to get a new hard tail E bike for both work and the trails, the team took the time to give real world advice, help tailor the bike suspension and dropper post to my height and weight. Collection is made easy and the store has some great information in there such a local trails and bike maintenance work shops. Thank you so much :-D
Nick Chaplin
Always very friendly and helpful staff. Really good to have this store in Bracknell - plenty of bikes in stock and as a Trek dealer they can always get what you need. Good workshop service too.
Brian Turner
I've had a bad injury and needed my first ebike. I have been dying to exercise but have been unable to now. Thanks to Marianna, Robbie and the team I ended up with the brilliant FX 2 step thru bike and two Ortlieb paniers for the shopping. It's my first real ride in three months and the team me left a smile on face :) Thanks guys. Great product knowledge, super product and I got a good deal. You can test ride the bikes outside btw, plenty of room.
Grahame Hall
Purchased a Trek Rail Gen 7. Robin and Matty were super helpful with making my decision as well as the personalization of my bike on collection. Exceptional customer service and felt really valued. Top notch !
Owen Stacey
Mariana was amazing she took my order and explained everything to me and even sent through pictures to my email whilst I was away. Very Professional and I forgot the guy who served me as Mariana was away. Again very professional and very happy.
Craig Smith
This place is great. Really friendly, knowledgeable, helpful staff. Clearly very experienced riders but don't make you feel like an idiot when you don't really know what you're talking about, like me. Sorted my puncture today when I wandered in, charged me a pittance for it and didn't even charge for the labour. Free cold drinks, nice touch.
Have a look on the wall to the left as you go in, useful board with QR codes to download trails.
Overall, highly recommended.
Leo Fenner
it was a great experience
Wikus Pienaar
I recently purchased a bike with them. The service I received was incredible. The staff were super helpful and friendly and very knowledgeable. Highly recommend these guys!!!
Sharon Foot
Very professional and friendly company. Their are lots of bikes in the store and the staff are happy to take you through all the options available with the emphasis on achieving the right bike for you.
Erik Fekete
It was my first time at Trek Bracknell after being fed up with Halfords.
The customer approach was excellent as well as the service. I wish them all the best and good business continuity to keep going. If I need anything for my bicycle one thing is for sure I'LL BE BACK :)
Nick Townsend
Great selection, plenty of staff available to help who are very knowledgeable.
Sim Bet
I bought a new bike.. x-caliper 8 size: XXL. I was assisted by Robin with my purchase. I like to express my gratitude for the professional and cheerful help I received. Smooth and easy transition. Also I like to mention Mariana for the prompted communication with updates. Many thanks guys.. will see u soon
richard saville
Great attentive and informed service at Trek Bracknell
Daniel Thompson
Cookie and the team were amazing and good fun to be around. They demonstrated genuine care and interest to make sure my bike was the right bike for me and I couldn’t be happier!
Thank you everyone at Trek Bracknell.
S Leroux-Graves
Fabulous service and advice from Mariana. I bought a bike for myself and another for my 19 year old son, we’re both thrilled with them.
Miss E Reed
Bought my first mountain bike from the incredibly helpful staff here at Trek. Fantastic knowledge and advice offered, found a brilliant bike at an unbeatable price. Robin the store manager served me, he was so helpful and welcoming from the moment I stepped into the store ,superb customer service probably the best I’ve ever had in any shop I’ve been too! I will definitely return and make this my local store for all bike needs because the service and attentiveness was unbelievable . Thank you so much Robin!
jogesh kumar
First time I visited by map , I reached just before 5 min to close ,but the staff treated humbly and impressive behavior..will come again
Greg Knight
Good price of a quality product.
Excellent advice and communication from the knowledgeable staff.
Thank you.
