S Leroux-Graves
Fabulous service and advice from Mariana. I bought a bike for myself and another for my 19 year old son, we’re both thrilled with them.
Miss E Reed
Bought my first mountain bike from the incredibly helpful staff here at Trek. Fantastic knowledge and advice offered, found a brilliant bike at an unbeatable price. Robin the store manager served me, he was so helpful and welcoming from the moment I stepped into the store ,superb customer service probably the best I’ve ever had in any shop I’ve been too! I will definitely return and make this my local store for all bike needs because the service and attentiveness was unbelievable . Thank you so much Robin!
jogesh kumar
First time I visited by map , I reached just before 5 min to close ,but the staff treated humbly and impressive behavior..will come again
Greg Knight
Good price of a quality product.
Excellent advice and communication from the knowledgeable staff.
Thank you.
Pasha MacLachlan
Today I went into Trek in Bracknell - I had a great experience. I felt really welcome in the shop and I was able to get the part I needed to fit onto my bike. I would highly recommend
Craig Gale
FANTASTIC,BRILLIANT
I cannot thank the guys and girls at trek bracknell enough
1st what a fantastic bike crew you have
2nd so patient with me, listed to exactly what I wanted with my budget and delivered. I’m not naming any individuals as at some point everyone helped me , and with all great knowledge. Thank you
Scott Woolridge
Friendly, knowledgeable and helpful staff, selling great bikes!
Dieter Loraine
Expert, friendly advice and service.
Sarah Fowler
Had a great experience with the team at Trek Bracknell. I knew I wanted to upgrade my bike but I wasn’t sure quite what the right choice was - Oli was really helpful, talked through the different options and gave great advice, but never came across as pushy. On picking up the bike yesterday, both Mariana and Oli were really friendly and got the bike set up perfectly for me - nothing was too much trouble.
I couldn’t recommend them enough, and I’m thrilled with my new bike which I took out for the first time yesterday and gave me such a fun ride!
Jonathan Burrows
The team in here are amazing! Passionate about making sure you have the best experience when you go on your bike. I always come here for advice and the team are so knowledgeable.
Noneofyourbuisness Xxx
Great service, as always. we really appreciate your help, cheers Robin and Bart
john smithson
Great job highly recommended.
Sharon Mc
I had a very pleasant experience with the guys in Trek Bracknell. They were friendly, attentive and listened to what I wanted from an eBike and what my was budget was, but they weren't pushy for a sale whatsoever. Originally I was looking for another brand but my partner persuaded me to try Trek as he has a good relationship with them, having used them for servicing his own eBike and having Trek bikes previously. From the moment we got in the shop, we were offered a drink (which was welcomed on a hot day) and were listened to when I explained what I was after. As a 50yr old who now struggles with hills and long distances due to asthma, I wanted an eBike to give me confidence to ride again. My partner and I do the trails in Swinley but I was struggling on my current bike. I am not the most gnarly MTB rider and didn't see the need for a full sus MTB, so the Trek Powerfly was ideal. The guys went through all the various options and in the end, we found a bike that was closer to my budget, esp when a discount was applied to match another website selling the same bike. I finally picked up my bike last Thurs and I love it. Again, Robin and the guys were friendly and attentive and offered loads of good advice before we left the shop. We went out that evening in Swinley and gave it a spin. I can't wait to get out there and explore more places and restore my confidence in riding again. Thank you.
Nicole Ballantyne
Great service. A pleasurable experience. Thank you
Sarah Hood
Came in with my daughter to buy some cycling gloves for my husband. The service we received was outstanding. The man who served us was friendly and helpful and gave my daughter stickers and a card to give to her dad for his birthday with his gloves. The shop had such a lovely, calm atmosphere I am tempted to go back just to chill out!
John Clegg
Popped in this morning to sort out a niggle with an accessory. Had previously purchased a new bike 3 weeks ago. Early as its Bank Holiday but welcomed me in, remembered name (I'd only visited once before) and treated me as an individual. Definitely Trek shop of choice from now on.
Oliver Polhill
Fantastic, friendly service from a very knowledgeable young man. Extremely patient and even helped to load our new bike into the back of our car. Thank you!
Sebastian Rowe
Took my bike in for a service. Staff are very friendly and helpful. Technician quickly and efficiently diagnosed my bike and explained the servicing which was required. They were able to lend me a bike while my bike was in the store being worked on which was very helpful.
Anthony LOPEZ.
My name is Anthony Lopez and i recently brought a trek mountain bike, the service I received by the employees impeccable, I was guided and advised on the best bike which would suit me.I am forever grateful for the service and quality of Trek Bracknell i received and would definatley go back for the next chariot.
James Grant
Best bike shop ever! Fantastic customer service from Robin and the team. Super glad i've joined the Trek community!
Can't recommend Trek Bracknell enough
