4.9
rating out of  225  reviews
219
3
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User profile - Owen Stacey.
Owen Stacey
Mariana was amazing she took my order and explained everything to me and even sent through pictures to my email whilst I was away. Very Professional and I forgot the guy who served me as Mariana was away. Again very professional and very happy.
a year ago
User profile - Craig Smith.
Craig Smith
This place is great. Really friendly, knowledgeable, helpful staff. Clearly very experienced riders but don't make you feel like an idiot when you don't really know what you're talking about, like me. Sorted my puncture today when I wandered in, charged me a pittance for it and didn't even charge for the labour. Free cold drinks, nice touch. Have a look on the wall to the left as you go in, useful board with QR codes to download trails. Overall, highly recommended.
a year ago
User profile - Leo Fenner.
Leo Fenner
it was a great experience
a year ago
User profile - Wikus Pienaar.
Wikus Pienaar
I recently purchased a bike with them. The service I received was incredible. The staff were super helpful and friendly and very knowledgeable. Highly recommend these guys!!!
a year ago
User profile - Sharon Foot.
Sharon Foot
Very professional and friendly company. Their are lots of bikes in the store and the staff are happy to take you through all the options available with the emphasis on achieving the right bike for you.
a year ago
User profile - Erik Fekete.
Erik Fekete
It was my first time at Trek Bracknell after being fed up with Halfords. The customer approach was excellent as well as the service. I wish them all the best and good business continuity to keep going. If I need anything for my bicycle one thing is for sure I'LL BE BACK :)
a year ago
User profile - Nick Townsend.
Nick Townsend
Great selection, plenty of staff available to help who are very knowledgeable.
a year ago
User profile - Sim Bet.
Sim Bet
I bought a new bike.. x-caliper 8 size: XXL. I was assisted by Robin with my purchase. I like to express my gratitude for the professional and cheerful help I received. Smooth and easy transition. Also I like to mention Mariana for the prompted communication with updates. Many thanks guys.. will see u soon
a year ago
User profile - richard saville.
richard saville
Great attentive and informed service at Trek Bracknell
a year ago
User profile - Daniel Thompson.
Daniel Thompson
Cookie and the team were amazing and good fun to be around. They demonstrated genuine care and interest to make sure my bike was the right bike for me and I couldn’t be happier! Thank you everyone at Trek Bracknell.
a year ago
User profile - S Leroux-Graves.
S Leroux-Graves
Fabulous service and advice from Mariana. I bought a bike for myself and another for my 19 year old son, we’re both thrilled with them.
a year ago
User profile - jogesh kumar.
jogesh kumar
First time I visited by map , I reached just before 5 min to close ,but the staff treated humbly and impressive behavior..will come again
a year ago
User profile - Greg Knight.
Greg Knight
Good price of a quality product. Excellent advice and communication from the knowledgeable staff. Thank you.
a year ago
User profile - Pasha MacLachlan.
Pasha MacLachlan
Today I went into Trek in Bracknell - I had a great experience. I felt really welcome in the shop and I was able to get the part I needed to fit onto my bike. I would highly recommend
a year ago
User profile - Craig Gale.
Craig Gale
FANTASTIC,BRILLIANT I cannot thank the guys and girls at trek bracknell enough 1st what a fantastic bike crew you have 2nd so patient with me, listed to exactly what I wanted with my budget and delivered. I’m not naming any individuals as at some point everyone helped me , and with all great knowledge. Thank you
a year ago
User profile - Scott Woolridge.
Scott Woolridge
Friendly, knowledgeable and helpful staff, selling great bikes!
a year ago
User profile - Dieter Loraine.
Dieter Loraine
Expert, friendly advice and service.
a year ago
User profile - Sarah Fowler.
Sarah Fowler
Had a great experience with the team at Trek Bracknell. I knew I wanted to upgrade my bike but I wasn’t sure quite what the right choice was - Oli was really helpful, talked through the different options and gave great advice, but never came across as pushy. On picking up the bike yesterday, both Mariana and Oli were really friendly and got the bike set up perfectly for me - nothing was too much trouble. I couldn’t recommend them enough, and I’m thrilled with my new bike which I took out for the first time yesterday and gave me such a fun ride!
a year ago
User profile - Jonathan Burrows.
Jonathan Burrows
The team in here are amazing! Passionate about making sure you have the best experience when you go on your bike. I always come here for advice and the team are so knowledgeable.
a year ago
User profile - Noneofyourbuisness Xxx.
Noneofyourbuisness Xxx
Great service, as always. we really appreciate your help, cheers Robin and Bart
2 years ago
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