riley vandervlist
The guys down at Trek are incredible, their customer service is paramount and I thoroughly enjoy my time there while visiting. Robin is a fantastic store manager and you can vividly see the passion for his Job role. his staff are comfortable around him. A very good team there all in all. It simply works and this is reflective on the shop floor !! Great atmosphere, great people. Love it. Massive thumbs up from me
Mike Chesters
Very friendly team made me very welcome and fixed my brake problem within 15 mins of coming in. Amazing service !
Igor Flakiewicz
Got a new bike here last week, the staff were very helpful, and did a great job answering my beginner queries. Also love the price matching on bike purchases, so you can get the bike locally at competitive prices.
Also the two free bike services in the 1st year is a great bonus.
Thanks Mariana and the team.
Jill Harvey-Brown
Excellent, friendly service. Full of knowledgeable advice and suggestions.
lewissimo
Top marks for Trek Bike Shop because whenever I break my bike Ed always fixes it ! Thanks for looking after me
Richard Maby
Superb service from Jenny and her colleague - well informed, friendly. Product range was excellent too.
Dean Russell
Friendly, knowledgeable staff, very helpful, great advice excellent shop.
Dan Norman
The best customer service you can get!
Nothing is too much to ask for these guys, and I wouldn’t consider going anywhere else. Thank you Mariana and the rest of the team!
Raz
I don’t usually bother leaving reviews but what an experience I had! Mariana is a real asset for the shop! She was so helpful from beginning to the moment I picked my new bike, she always answered my beginner’s questions. She is very knowledgeable and it was a real pleasure dealing with her for my purchase.
Thank you!
Richard Bonner
Popped in today with a slight issue on my bike and Robin couldn’t have been more helpful and fixed it straight away. Never stepped foot in the store before and was made to feel so welcome. Altogether a very pleasant experience, I will return for sure. Thanks Robinand team!
Vics S
The ladies in Trek Bracknell were super helpful when I recently bought a bike from there. They went to lengths to ensure the bike fitted correctly and that I had everything I needed. Thank you. I would highly recommend the store.
Andrew Walker
The staff here are friendly, competent, know their bikes and give you straight answers. They let me pedal an e-bike on the concourse outside the shop to check the frame size. The Trek build quality sold itself in 15 minutes and I ordered a custom frame/model/colour combination on the day. The order arrived from Germany within a week. This store carries comprehensive stocks of all the top accessories (locks/clothing/panniers/spare parts/upgrades etc). I've had a "Nice bike, Mr." comment while out riding a few times. Highly recommended.
Chris Hull
What a wonderful experience from the start. The Bracknell Trek store provides a friendly, professional service, with technicians and sales staff that are highly knowledgeable and genuinely care about their customers.
The cleanliness and appearance of the store, its bikes and products, represents the Trek brand and its craftsmanship, to an exceptional standard.
This is the way to develop life-long brand loyalty. Thank you!
Jacques Pietrzak
Very professional and customer focused. Great service from a very technically able team. Highly recommended.
Henk Mulder
Quality and beautiful product. Plenty of choice of a variety of bikes and extensive accessories. Very friendly and professional staff giving excellent advise. Highly recommended! Thank you
Al Stedman
Very friendly, very helpful and very reasonable with the pricing.
Phil Pink
Amazing experience and great service thanks Trek bracknell
Sarah Lane
Very nice shop to be in and staff couldn't have been any more helpful.
Helen Lawes
great shop, fantastic staff who went above and beyond to assist myself and my two young children, thoroughly recommend a visit♂️♀️
scott williams
What a great experience at Trek Bracknell this morning! Visited with my 14 year old twin boys who were both in the market for new bikes. They were sized up properly, allowed to try the bikes they were after, and received sound advice on what was right for them. Even received a complementary cold drink! Got a great deal too, a better spec bike for their original budget. A huge thanks to Mariana and the team there for an absolutely 5 star service. Keep doing what you’re doing, it’s rare these days! Wishing you all a merry Xmas, look forward to collecting in January!
