4.8 rating out of 591 reviews
Ryan E
You know when you leave a business and just feel good about the way you were treated? That’s exactly how I felt when I left Trek.
From the beginning, they answered all my questions and were genuinely helpful without ever making me feel pressured. A few weeks later, I ended up buying a used road bike and brought it in to have it serviced.
The tech put it right on the stand and got to work. I had a gear lever that wasn’t shifting properly, and he kept at it until he had it working perfectly. He took the time to go over the bike with me and gave me suggestions on things I could do in the future.
I truly left feeling like a valued customer, not just another sale. That kind of service is hard to find these days. I’ll definitely be back! ♂️
Randy Sc
Good quality service outstanding thank you
Caroline Brice
Service was outstanding. I got a really good deal on some stationary bike shoes.
Brian Williams
Very professional and knowledgeable.
Travis Smith
Excellent service, fast, friendly and knowledgeable. Highly recommend this location.
M H
While searching for bike for 8 year old grand, I came across this shop. I called my old bike shop in Wesley Chapel (Oliver’s Trek Shop), and they encouraged me to purchase a 24” versus the 20” I was considering. I went into my new local Trek Shop, and found a more appealing color (Sage Blue) which satisfied the only request my grand made - that he get a BLUE bike! Not only was the color amazing, but the bike was $40 less than I anticipated. WIN WIN!!! My grand was treated with kindness and respect. He was taken out back for a test ride and encouraged gently and made to feel comfortable while teaching him about changing the gears and using the handbrakes for the first time ever. He aced his first ride!!! He was so excited that he kept his new helmet on all the way home (45 minutes with stops), so that he could immediately get out and ride when we got the bike home. He insists that the bike goes really fast! He loves it.
terry sowles
I purchased my Townie Electric bike from Trek Bike Shop in Lakeland FL. The electronics stopped working and there was limited help from a third party parts maker. Chris the owner of Trek Bike shop went the extra mile with a parts bike that they had and got the bike working again. Great job Chris and the employees of Trek Bike Shop. Thank you guys! Terry Sowles
Juan L
Excellent service in both languages—very polite. They know the business and how to keep customers happy, and most importantly, they do their best to ensure you get the best bike.
ethan rashid
Ask for Owen, super cool guy. Very patient and had zero issues with answering all of my questions. Not very typical when you're going to a "big chain" bike shop. Thanks again for helping me figure out my new Trek Roscoe 7. 10/10
Cmb
I couldn't get my sons mountain bike assembled which was purchased online from Amazon. I brought the box in and they where able to assembled it for me. I've also dropped off my nephews bike and had them put a chain on his bike and they fixed the handle bars and brakes on my sons electric scooter. Very nice people and efficient and helpful when I had questions.