Very friendly, caring, and knowledgeable staff. A pleasure to deal with them and complete confidence in their recommendations and work.
4 years ago
Mark G
You know what the appropriate spoke length is, and I don't. You can fix wheels, and I can't. You can track down parts for fancy xxx hubs, and I can't. You are open on the weekend, which is my favorite time to break bicycles.
5 years ago
Stuart Christopherson
My first time dealing with the guys at Trek Bicycle Phillip, and what a terrific experience. Super-helpful and completely hassle free. They didn't even care that my bike was a Specialized. Will certainly be coming back for my next service. Thanks.
5 years ago
Paul Kerr
Excellent service and staff. Great advice and a completely hassle free experience. I ended up with the wrong sized inner tubes and they were swapped without any drama. I'd highly recommend!
5 years ago
Wilson Au-Yeung
The expertise and patient staff, who provided good advice for my young son's bike, and we're happy to make adjustments as required to help him learn to ride.
5 years ago
Phil Irons
I bought an Allante 7 from the store at Phillip ACT. Ben & Paul were very helpful in me making my choice although I was sold on it was what I wanted before I went in. A test ride confirmed it. Ordered the bike and it was ready in a week as a new one wasn't in stock. The guys went over all facets of the bike before I rode it home. Extremely happy with their service and Assistance.
Love this bike and ride it every day, never thought bike riding could become an addiction!
5 years ago
Jeremy Grobben
Friendly & fast service. Great advice, this place should be the first you go to when looking for you first or next bike.
5 years ago
Andy Lumley
Excellent team and great service. Knowledgeable team who will always happily give advice. I take both my Trek and non Trek bikes there for servicing and am always happy with the results. They’re honest about what work needs doing and why.
5 years ago
Matthew Lawler
Always good efficient maintenance.
5 years ago
kelzang Dawa
Service. Knowledge. Best in ACT.
5 years ago
Nico C
I had two flat tyres and came in without any appointment, the guys fixed the tyres and fitted new tubes which are puncture resistant within 30 minutes. Prompt service and the prices on new bikes were very tempting indeed...
5 years ago
Cameron Bell
Thanks for helping out with everything. Staff are extremely knowledgeable and very helpful.
5 years ago
Steve Crowe
Great, friendly advice and service
5 years ago
Jake Kirk-Pattman
Great customer service and friendly faces always going above and beyond for the customers satisfaction.
5 years ago
Mark McDonald
Turned up 10 mins before closing today with my 2nd puncture in a week and asked what my options were , walked out with a newly fitted heavy duty tyre and tube in minutes , great service
5 years ago
Michael Li
Recently brought in a flat tire that I needed help with changing, I got all the right equipment and went home to try do it myself. Ended up puncturing the inner tube in about 4 places accidentally during the changing process, went back to the shop and the guys were kind enough to gift me a free replacement and give me a great tutorial on how to replace the tire without levers.
I can't speak highly enough of the service. Will definitely be coming back for more gear once I get into the swing riding.
5 years ago
Kylie Higgins
Great products. Great range. Excellent service. No pushy tactics. No pressure. Really great experience at Phillip Trek.
5 years ago
Lisa Roberts
Great bike shop. Friendly knowledgable staff. Good prices
5 years ago
Anna Gurnhill
Trek Bicycles Phillip are my first port of call for all my bike-related needs due to their excellent customer service, friendly and knowledgeable staff. It's always a pleasure to visit their store - it's like visiting friends :) Such a welcoming environment, the store is well presented, well stocked and with quality gear.Thanks Duncan and team.
5 years ago
Olivier Vallee
Very friendly staff, they did a great job servicing my 6 year old mountain bike. Reasonably priced as well.