4.9
rating out of  261  reviews
241
14
1
0
5
User profile - James Neill.
James Neill
They look after all my bikes - easy and friendly to deal with, reliable, very good advice, and communicate well.
Review photo
9 months ago
User profile - Jessica Preston.
Jessica Preston
I had my bike repaired here and I am absoulutely thrilled with how it went! I dropped my bike off, then the team took a look and called me with everything I needed to know including repairs that I needed and the costs involved then it was ready in less than 24 hours for me to pick it up again!
10 months ago
User profile - Gareth Blom.
Gareth Blom
Thanks guys, Great service as always from Trek Phillip!
10 months ago
User profile - freewheelindave.
freewheelindave
Daniel, Stewie, Duncan, Jaden and the team, are efficient, honest and polite. They also know their onions! New parts when necessary, deep into the bearings servicing, warranteed to boot, and all for a very reasonable price considering their skills and experience. Can't wait to take my other bike for renewal.
10 months ago
User profile - BRUCE MILES.
BRUCE MILES
Awesome friendly customer service, took time to ensure the bike was right and son understood everything about it.very helpful. Highly recommended.
10 months ago
User profile - Bruce Ralston.
Bruce Ralston
Trek Phillip has become my 'go to' place in Canberra for bike support. I have found that the staff are always friendly, helpful and knowledgable. I've not found this to be the case with Trek's nearby competitors - so I've reached the point that I will go to Trek first when needing bike support/gear/accessories.
11 months ago
User profile - Sue Bowden.
Sue Bowden
Great bikes & service always with a smile!
11 months ago
User profile - Mathias Roth.
Mathias Roth
Great team and excellent choice of products. The manager Duncan is extremely knowledgeable and will always go the extra mile to source a spare and get you the best available deal. Highly recommended!
a year ago
User profile - Wultuh.
Wultuh
Great place! Services my bike for free sometimes
a year ago
User profile - David Petty.
David Petty
Recently purchased a bike for my son. Staff quickly assembled it and helped size it up.
a year ago
User profile - Fergus Pogson.
Fergus Pogson
Very friendly staff and more than happy to help get me back on the tracks with the right parts with limited staff available.
a year ago
User profile - Cassandra Hodgkinson.
Cassandra Hodgkinson
5 stars! Duncan and Dan and their team are super helpful and very knowledgeable. Truely a bike shop you can count on.
a year ago
User profile - David.
David
Bought a bike from these guys a few months ago. Dropped it in for the first complementary service and the big fella mechanic was awesome. When I got it back it was like a brand new bike. Not ever going anywhere else. My bike is sparkling. Props to the mechanic. Thanks dudes.
a year ago
User profile - BLN.
BLN
Very efficient and accommodating! Trek were great in assisting me in servicing and putting back together my bike after a trip away. Lovely blokes!
a year ago
User profile - Matthew Laverie.
Matthew Laverie
Duncan and the team was awesome in helping us select our dual sport bikes (matching bikes haha #couplegoals). Great service and good value.
a year ago
User profile - James Wooller.
James Wooller
Awesome team. Great friendly service. Reasonable prices.
a year ago
User profile - Steven De Silva.
Steven De Silva
If your looking for a bike and want expert advise, this is the place to go. They will not rest until you are completely happy with your purchase. Great Manager and staff.
a year ago
User profile - Andrew Blyth.
Andrew Blyth
prompt, on the spot service. Thank you.
a year ago
User profile - Malini Radha Krishnan.
Malini Radha Krishnan
I recently had the pleasure of being assisted by Dan Ward while searching for a bicycle for my daughter’s triathlon pursuits. From the onset, Dan showcased an incredible level of patience, taking the time to understand her specific needs and preferences. His deep knowledge and genuine passion for cycling shone through in every recommendation he made. What stood out the most was Dan's helpful nature; he went above and beyond to ensure I felt confident in my choice. If you're in need of guidance when it comes to cycling, I can't recommend Dan Ward at Trek enough. His exceptional service made all the difference!
a year ago
User profile - Carolyn C.
Carolyn C
Great store - everyone is very friendly, helpful and with great technical knowledge. They’ve always been able to solve my bike issues and it’s my go to place for help/products
a year ago
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