4.9
rating out of  275  reviews
255
14
1
0
5
User profile - Wultuh.
Wultuh
Great place! Services my bike for free sometimes
a year ago
User profile - David Petty.
David Petty
Recently purchased a bike for my son. Staff quickly assembled it and helped size it up.
a year ago
User profile - Fergus Pogson.
Fergus Pogson
Very friendly staff and more than happy to help get me back on the tracks with the right parts with limited staff available.
a year ago
User profile - Cassandra Hodgkinson.
Cassandra Hodgkinson
5 stars! Duncan and Dan and their team are super helpful and very knowledgeable. Truely a bike shop you can count on.
a year ago
User profile - David.
David
Bought a bike from these guys a few months ago. Dropped it in for the first complementary service and the big fella mechanic was awesome. When I got it back it was like a brand new bike. Not ever going anywhere else. My bike is sparkling. Props to the mechanic. Thanks dudes.
a year ago
User profile - BLN.
BLN
Very efficient and accommodating! Trek were great in assisting me in servicing and putting back together my bike after a trip away. Lovely blokes!
a year ago
User profile - Matthew Laverie.
Matthew Laverie
Duncan and the team was awesome in helping us select our dual sport bikes (matching bikes haha #couplegoals). Great service and good value.
a year ago
User profile - James Wooller.
James Wooller
Awesome team. Great friendly service. Reasonable prices.
a year ago
User profile - Steven De Silva.
Steven De Silva
If your looking for a bike and want expert advise, this is the place to go. They will not rest until you are completely happy with your purchase. Great Manager and staff.
a year ago
User profile - Andrew Blyth.
Andrew Blyth
prompt, on the spot service. Thank you.
a year ago
User profile - Malini Radha Krishnan.
Malini Radha Krishnan
I recently had the pleasure of being assisted by Dan Ward while searching for a bicycle for my daughter’s triathlon pursuits. From the onset, Dan showcased an incredible level of patience, taking the time to understand her specific needs and preferences. His deep knowledge and genuine passion for cycling shone through in every recommendation he made. What stood out the most was Dan's helpful nature; he went above and beyond to ensure I felt confident in my choice. If you're in need of guidance when it comes to cycling, I can't recommend Dan Ward at Trek enough. His exceptional service made all the difference!
a year ago
User profile - Carolyn C.
Carolyn C
Great store - everyone is very friendly, helpful and with great technical knowledge. They’ve always been able to solve my bike issues and it’s my go to place for help/products
a year ago
User profile - Jason I.
Jason I
I purchased a Tacx Neo T2 smart trainer from the Phillip store. I was given an extremely competitive price, the product was ordered in late in the week and was ready for pickup by Monday. Very quick and helpful service on the spot. I had a very good experience with my purchase.
a year ago
User profile - Rodolfo Jr Bermejo.
Rodolfo Jr Bermejo
Just went to inquire. Staff were very helpful. Looking forward to go back went I decide to buy.
a year ago
User profile - Mongoose3800.
Mongoose3800
Very Friendly Serivce. Plenty of accessories in stock.
2 years ago
User profile - Gary Scheld.
Gary Scheld
Great staff, products and service. Highly recommended
2 years ago
User profile - Renzo Demartini.
Renzo Demartini
outstanding service. really happy with our purchases.
2 years ago
User profile - Grantley Butterfield.
Grantley Butterfield
Friendly staff, do a great job, deliver what they promised, and quote before commencing the work. Bike is like new again
2 years ago
User profile - Walter Dorrington.
Walter Dorrington
Great customer service and their Canberra stores have a wide range of bikes and accessories. Friendly staff who communicate respectfully and in a timely manner.
2 years ago
User profile - Catherine Blackburn.
Catherine Blackburn
The gentleman who helped me find a helmet was friendly, listened to what I needed and very knowledgeable. He didn't try to man-splain me at all, which I find happens to me a lot in other bike shops. Very helpful, thank you!!
2 years ago
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