Andrew Blyth
prompt, on the spot service. Thank you.
Malini Radha Krishnan
I recently had the pleasure of being assisted by Dan Ward while searching for a bicycle for my daughter’s triathlon pursuits. From the onset, Dan showcased an incredible level of patience, taking the time to understand her specific needs and preferences. His deep knowledge and genuine passion for cycling shone through in every recommendation he made. What stood out the most was Dan's helpful nature; he went above and beyond to ensure I felt confident in my choice. If you're in need of guidance when it comes to cycling, I can't recommend Dan Ward at Trek enough. His exceptional service made all the difference!
Carolyn C
Great store - everyone is very friendly, helpful and with great technical knowledge. They’ve always been able to solve my bike issues and it’s my go to place for help/products
Jason I
I purchased a Tacx Neo T2 smart trainer from the Phillip store. I was given an extremely competitive price, the product was ordered in late in the week and was ready for pickup by Monday. Very quick and helpful service on the spot. I had a very good experience with my purchase.
Rodolfo Jr Bermejo
Just went to inquire. Staff were very helpful. Looking forward to go back went I decide to buy.
Mongoose3800
Very Friendly Serivce. Plenty of accessories in stock.
Gary Scheld
Great staff, products and service. Highly recommended
Renzo Demartini
outstanding service. really happy with our purchases.
Grantley Butterfield
Friendly staff, do a great job, deliver what they promised, and quote before commencing the work. Bike is like new again
Walter Dorrington
Great customer service and their Canberra stores have a wide range of bikes and accessories. Friendly staff who communicate respectfully and in a timely manner.
Catherine Blackburn
The gentleman who helped me find a helmet was friendly, listened to what I needed and very knowledgeable. He didn't try to man-splain me at all, which I find happens to me a lot in other bike shops. Very helpful, thank you!!
Osman Mewett
Great product knowledge and friendly service
Emma Ward
Went into trek Phillip in March to look at bikes, wasn’t pushed into a purchase on spot, friendly and knowledgeable staff led us in the right direction and sizing and am very happy to say went back today to purchase 2 Marlin 5 Gen 2 and had the most amazing experience both times all because of the service and kindness shown by Duncan! Thank you so much!
Tony Mee
Knowledgable and professional staff. My bike ( a Trek dual sport plus) went in for repairs and a service. High quality work
P M
Great helpful service, bike mechanics happy to advise on little things you can easily do yourself. Reasonably priced bike servicing.
PjRB Studios
Really Helpful staff, polite and knowledgeable would highly recommend.
Maurice Bellert
The young guy Josh was very accomodating and had good knowledge of cycling and cycling products. Great to have a chat with Josh about all aspects of cycling.
Ian Maas
Big shout out to Duncan and the team. We always get great service and the entire team is friendly and helpful.
David Campbell
For the last two Februarys, I've come home from the UK for the month and done a lot of riding, and in both years, the staff at this store have offered exceptional service - friendly, helpful, and skillful. They've resolved issues on a rental bike and, this year, on my bike (which is not a Trek). I've been to several good bike stores in the UK and Europe, and these guys are equal to the best. If I lived in Canberra full-time, they would be my go-to place.
Aidan Wilson
Super friendly and helpful staff, had a long standing issue that I had no idea how to fix old mate diagnosed it super quick and fixed it just as quick would definitely recommend
