4.9
rating out of  295  reviews
274
14
1
1
5
User profile - James Wooller.
James Wooller
Awesome team. Great friendly service. Reasonable prices.
2 years ago
User profile - Steven De Silva.
Steven De Silva
If your looking for a bike and want expert advise, this is the place to go. They will not rest until you are completely happy with your purchase. Great Manager and staff.
2 years ago
User profile - Andrew Blyth.
Andrew Blyth
prompt, on the spot service. Thank you.
2 years ago
User profile - Malini Radha Krishnan.
Malini Radha Krishnan
I recently had the pleasure of being assisted by Dan Ward while searching for a bicycle for my daughter’s triathlon pursuits. From the onset, Dan showcased an incredible level of patience, taking the time to understand her specific needs and preferences. His deep knowledge and genuine passion for cycling shone through in every recommendation he made. What stood out the most was Dan's helpful nature; he went above and beyond to ensure I felt confident in my choice. If you're in need of guidance when it comes to cycling, I can't recommend Dan Ward at Trek enough. His exceptional service made all the difference!
2 years ago
User profile - Carolyn C.
Carolyn C
Great store - everyone is very friendly, helpful and with great technical knowledge. They’ve always been able to solve my bike issues and it’s my go to place for help/products
2 years ago
User profile - Jason I.
Jason I
I purchased a Tacx Neo T2 smart trainer from the Phillip store. I was given an extremely competitive price, the product was ordered in late in the week and was ready for pickup by Monday. Very quick and helpful service on the spot. I had a very good experience with my purchase.
2 years ago
User profile - Rodolfo Jr Bermejo.
Rodolfo Jr Bermejo
Just went to inquire. Staff were very helpful. Looking forward to go back went I decide to buy.
2 years ago
User profile - Mongoose3800.
Mongoose3800
Very Friendly Serivce. Plenty of accessories in stock.
2 years ago
User profile - Gary Scheld.
Gary Scheld
Great staff, products and service. Highly recommended
2 years ago
User profile - Renzo Demartini.
Renzo Demartini
outstanding service. really happy with our purchases.
2 years ago
User profile - Grantley Butterfield.
Grantley Butterfield
Friendly staff, do a great job, deliver what they promised, and quote before commencing the work. Bike is like new again
2 years ago
User profile - Walter Dorrington.
Walter Dorrington
Great customer service and their Canberra stores have a wide range of bikes and accessories. Friendly staff who communicate respectfully and in a timely manner.
2 years ago
User profile - Catherine Blackburn.
Catherine Blackburn
The gentleman who helped me find a helmet was friendly, listened to what I needed and very knowledgeable. He didn't try to man-splain me at all, which I find happens to me a lot in other bike shops. Very helpful, thank you!!
2 years ago
User profile - Osman Mewett.
Osman Mewett
Great product knowledge and friendly service
2 years ago
User profile - Emma Ward.
Emma Ward
Went into trek Phillip in March to look at bikes, wasn’t pushed into a purchase on spot, friendly and knowledgeable staff led us in the right direction and sizing and am very happy to say went back today to purchase 2 Marlin 5 Gen 2 and had the most amazing experience both times all because of the service and kindness shown by Duncan! Thank you so much!
2 years ago
User profile - Tony Mee.
Tony Mee
Knowledgable and professional staff. My bike ( a Trek dual sport plus) went in for repairs and a service. High quality work
2 years ago
User profile - P M.
P M
Great helpful service, bike mechanics happy to advise on little things you can easily do yourself. Reasonably priced bike servicing.
2 years ago
User profile - PjRB Studios.
PjRB Studios
Really Helpful staff, polite and knowledgeable would highly recommend.
2 years ago
User profile - Maurice Bellert.
Maurice Bellert
The young guy Josh was very accomodating and had good knowledge of cycling and cycling products. Great to have a chat with Josh about all aspects of cycling.
3 years ago
User profile - Ian Maas.
Ian Maas
Big shout out to Duncan and the team. We always get great service and the entire team is friendly and helpful.
3 years ago
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