Brooke Shipard
Duncan is an absolute legend! Super friendly and helpful
daniel crossley
I highly recommend Trek in Phillip ACT. On a number of occasions they repaired my bike with very short notice so I could get home after work that day. All the staff are friendly, very knowledgeable, helpful and welcoming. Even the bike mechanics are happy to give advice and information despite being very busy at the time! ☺️
Thomas Wilding
Big thanks to Daniel for the help, even with just some accessories.
I didn’t enjoy things not having price tags, but he’s advised they’re working on it as it’s a warehouse thing!
He was very helpful to me, and I managed to get what I needed.
Thanks!
Mark Devan
Great products and friendly service. Happy with my service experience. Ben explains what was done during service and why. That helps me understand and appreciate what he’s done to keep my bike in top condition.
Jarka Rey
Thank you to the amazing crew Duncan and Andy at Trek Phillip - helped us fix a mechanical in middle of a ride - so we could keep going ! We made it up Mt Ainslie and Black Mtn !!! Thank you so much magicians !!!
Rachel Parry
Daniel, Andrew and the team at Trek Phillip pulled out all of the stops to equip us with two e gravel bikes - the gorgeous Checkpoint SL7. Their service from order through to delivery and getting us on the bikes was first rate. Daniel ensured that we were on our way on New Year’s Eve so that we could get out and enjoy our bikes over the holidays. Loving our bikes, and the follow up from the team to ensure we are happy with them. Thanks so much!
Kate Eisenberg
Duncan was extremely helpful and informative
Manon Mckeachie
Daniel went above and beyond to help me find a pair of shoes, no bike shop had shoes in my sizes but he really helped me.
Jim
Duncan is the man, gave us good and direct advice. We are new to the MTB/Ebike game and he helped us a lot, gave us advice even when it didn’t directly help sell a product “you don’t need that, but you do need that” type advice. Kept his end of the bargain and we couldn’t be happier with our bikes! Already looking to get a dually…
Heidi Collins
The team at trek were extremely helpful and efficient fixing my bike in minutes before a race. Excellent
Hayden Miller
Fantastic workshop. Ben genuinely cares about getting you back out on your bike. I drive from Gungahlin for his great service. Highly recommended.
Mark Penrose
Top quality products and friendly knowledgeable service
charlie
love this place. Honestly I could just stay there all day just looking at all the bikes.
John Feakes
My bike mtb was rooted. Ben was brilliant. Strongly recommend.
Jessica Hollingsworth
Love Trek after our first experiences at the Fyshwick store but as a family, our experience with Duncan at the Phillip store was absolutely next level and we were very happy to purchase our bikes & bike rack from him! He was very knowledgeable, friendly and clearly knew what he was talking about. He quickly and confidently fitted the bikes to me (adult) and our son (5 years) and we rode our bikes that day! Will be back for another bike for the older child and for future servicing and apparel.
Thank you Duncan!!
Ben Bishop
Duncan was a huge help. I was unsure what I was looking for, and Duncan helped take me through the different type of bikes and e-bikes. After taking one for a test ride he suggested I try the next size up. I’m glad he did, because I’ve now used it to ride to work on a regular basis. I love my new e-bike.
Weston
The staff are professional, friendly and customer focused.
Brendan Hatte
Busted my bike before even got to the trails on a dangling light in high roof underground car park. The team knew that I was visiting Canberra to ride and they prioritised fixing my bike the same day! Amazing service and extremely grateful for their kindness and professionalism.
Justin Nguyen
I recently got into cycling, and on one of my first rides I ended up getting a flat tire early in the ride. I walked in to the store tired and desperate, and Daniel helped me like I was any other customer.
He was polite and considerate, even teaching me a few things while re-pumping my tire. He definitely saved me from any more dramas, and has definitely convinced me to come by and buy something.
If you’re reading this Daniel, I’m forever grateful!!
Bettina Lorraine
Great service and great advice!!
