4.8 rating out of 431 reviews

User profile - Dr. Ken Bates, Ph.D..
Dr. Ken Bates, Ph.D.
I made the right choice shopping here. Louis was great to work with and helped me pick out the right bike. He went above and beyond to make me happy. I also got great tips on gravel rides in my area from the service manager. I’ll be back to this shop for sure. They also have awesome clearance items, got a $300 helmet for $50!
6 hours ago
User profile - Mr. X.
Mr. X
Friendly, knowledgeable people, great place to buy a bike
a week ago
User profile - Ralph Hummer.
Ralph Hummer
Lewis and the staff are very knowledgeable. If you're looking for a new bike this is the place to go. They take all your concerns and needs into account and helping you find the right bike to meet your needs. The service staff does a great job. And we'll get you back out riding as soon as possible. Five stars all day everyday.
2 weeks ago
User profile - Nicolette Jenaras.
Nicolette Jenaras
Julie was so super kind and generous to volunteer her time repairing bikes to be donated today! Thank you so much!!
3 weeks ago
User profile - Brian Krasicky.
Brian Krasicky
Knowledgeable, helpful and friendly staff. They were attentive to the fit and usage of the bikes and am glad we bought 2.
2 months ago
User profile - Scott Lawrence.
Scott Lawrence
Great friendly service! They had my son’s Trek bike back up and running in one day. My favorite Trek store, period.
2 months ago
User profile - Natalie Fitzpatrick.
Natalie Fitzpatrick
Was shopping for a new XC / Mountain bike to update / replace my old hardtail mountain bike. While I always do my research when looking for my next bike or equipment purchase, the team at Trek Pontiac always help me narrow in on exactly what will work best for me. They work with other stores / Trek to get me the exact build I want and that is very much appreciated!. I have been a loyal customer for years and appreciate the great relationship I have with them and the friendly, professional and helpful team. Keep up the great work Team Trek Pontiac!!
2 months ago
User profile - Kevin Schneider.
Kevin Schneider
Very knowledgeable about their bikes, and helpful in answering questions and offering recommendations
2 months ago
User profile - Trystram Shandy.
Trystram Shandy
Friendly, knowledgeable, capable and helpful salespeople and repair persons.
3 months ago
User profile - Jay Schultz.
Jay Schultz
This is the best Trek store around by far. I came in on a Saturday ten minutes before closing with a flat tire on my bike. Not only did the Store Manager Louis Morin keep the store open to assist me, but he also went above and beyond by checking my account to see that my tire was still under warranty so there was no charge for the new tire. The employees at this store are friendly, knowledgeable and helpful - I won't go anywhere else.
3 months ago