This company is the best. I had a solar hot water heater and a solar pool heater installed over nine years ago. Since that time I have had to call Climatic a few times and they have always been very responsive. They know what customer service is and they deliver it. During the past week I had a roof leak and the contractor could not repair it till three of the solar roof panels were removed. I called Climatic two days before Christmas and the very polite receptionist said she would try to get someone out in the next few days but with the holiday they were very busy. Within three hours of the phone call two technicians were here and in 45 minutes had the panels removed and I am now waiting on the roofer. Thank you Climatic.