Rumor has it... we're awesome!
Katelyn Geissler
If I could leave a 0-star review, I would. DO not rent from RPH. I am not sure how we got the service we did after reading reviews but I would not recommend RPH to anyone. One problem after another and questions were very hard to get answered. Email was the only way we could get any sort of communication and the turn around time was insane. Took 5 days to answer the simplest questions. Then after completing move out requirements as directed, our deposit return was minimal. You would have thought we had trashed the place. I am glad we could help them pay for renovations.
Should have known after our first week in the apartment that it was going to be a LONG year.
If you rent from them, take pictures of every square inch at move in. We were charged for a lot and many things were there when we moved in so I know our deposit was used to take care of past issues.
There are many options in the metro area. Don't rush, research the company. Learn from our mistake and save the headache.
Melanie Foster
Terrible terrible place to rent from! I rented from them for 2.5 years. Made that yard beautiful from day 1 (like I always do in all my rentals) got compliments from all my neighbors. Upon moving out in the dead of winter was charged a $700 “landscaping fee” for not raking the leaves or trimming the neighbors berry bushes climbing thru the fence. Did not even receive half my security deposit back. They charged me almost $300 for cleaning saying I didn’t clean. Total lie. I have NEVER had anyone keep any of my deposit. This blew my mind. When I asked them about the charges they were very rude and didn’t want to hear any of it. Avoid this awful company at all costs.
Tierra Dizer
This place cheated me out of my application fee ... rendered a discriminatory denial even though our background check was spotless and our family had complete funding from a few different community partners to become tenants!! They tell you to contact Jennifer for leasing or showings of the property and based on how (JENNIFER) feels about your appearance and if your (black). .. this lady will deny your rental application..she's very inconsistent also I'm filing a formal complaint against darla Andrew rental property .
Srt8 Dany
Don’t recommend. Bunch of thief’s! Had us hire a company to clean the carpets and went ahead and still charged us for another carpet cleaning from our deposit! They don’t care after they know you want to move out. All sweet at first but they aren’t!
Babs K
Communication is an absolute zero with this company. Takes days to respond to maintenance request and nothing is ever fully fixed. Move out is\was a nightmare. House was professionally cleaned and I'm being told it was left dirty. It was absolutely not. This company will do anything to keep your deposit. This wasn't even the company I originally rented the home with. They were only brought in two years ago. I will be taking legal action if my deposit is withheld.
There's nothing I can do about stained, old toilets. How can this company claim to know anything about the condition of this property when you weren't the company who originally rented to us? I expect my deposit. If I have to contact my lawyer, I will. This is the last thing I will say or comment about this matter with you.
Erica Kelley
Do not let Darla rent your home. We have notified her of the tenant at 8219 SE 9th & his criminal activity; trafficking women with children present to no avail. We believe her personal relationship to the tenant has hindered the neighborhood safe by keeping him in the rental without consequence. Please be aware.
TheGiscarpe
Save your time and look elsewhere - Darla and her team were nothing short of a complete nightmare to work with. They don't appear to value ANY sense of professional relationships or business ethics. They will promise a hassle-free management experience which couldn't be further from the truth. Her team lacks the soft communication skills necessary for this type of business and ceased our agreement based off complete misinformation - a true comical experience.
Hugues de Lassus
TLDR; We were kicked out at the end of our 1-year lease.
About 9 months into our lease, we were offered to move-out immediately in exchange of a sub-par lump sum representing exactly the legal amount we were entitled to for a no-cause eviction after 12 months in the premises. We kindly refused. An hour later we received a no-cause eviction as soon as our leases would end.
The eviction notice relied on one of the legal loopholes allowing landlords to evict tenants for no reason with no burden of proof whatsoever.
I felt that we were treated like a commodity by Rent Portland Homes, a number on a spreadsheet, that's all, and that the premises' owner was their only customer.
Alex Jamison
If I could give less than 1 star, I would. The only thing they outperform at is getting more money out of you by "accidentally" overcharging, which you will have to chase them multiple times to fix.
Isabelle Caldwell
I know two different groups of people who have rented from Darla Andrew’s office. No matter the condition of the house they will find a reason to keep your entire security deposit. Highly suggest avoiding, don’t waste your money.
