We give A & D HOME improvement a five star rating for price, timing, customer service, and most importantly, expertise! We needed a roof replacement before the winter. We narrowed our search down to 3 top rated companies. One sent a new ... See More
We give A & D HOME improvement a five star rating for price, timing, customer service, and most importantly, expertise! We needed a roof replacement before the winter. We narrowed our search down to 3 top rated companies. One sent a new sales rep, and we both had concerns, even though he was a great guy, seemed he didn’t know all of the business. Another company seemed like they were a multi generation company… systematic and a bit unfriendly in their client management… we weren’t sure our needs would be met. They weren’t sure if they could get our roof done before winter. When A&D home improvement sent Michael, he came with a wealth of knowledge and the entire team seemed motivated to meet our needs! My husband, who has considerable knowledge and experience in this area, was able to ask very specific questions and get solid answers that showed their knowledge and expertise. Because of changing weather they were able to get a crew out the next day and the roof was done! Their staff, from the receptionist to the billing manager to the work crew and for men to our primary contact Michael were all responsive and positive! They replaced the roof in one day! And followed up a week later with siding soffits and gutters- all to our satisfaction!! For us, understanding where each contractor is in their business approach and determining how dedicated they are to building satisfied customers, in regard to price, timing, expertise and customer satisfaction is everything!! Like we said, A and D Home improvement gave us five star service!