A&D replaced our parent's aged roof. ***** came a good distance to provide a free estimate. He explained thoroughly the work that his company would complete, as well as why it needed to be done. He offered material options and encouraged ... See More
A&D replaced our parent's aged roof. ***** came a good distance to provide a free estimate. He explained thoroughly the work that his company would complete, as well as why it needed to be done. He offered material options and encouraged us to seek additional estimates for comparison purposes. A&D was extremely responsive with followup communication. When reaching out with questions, their response time to our inquiries was extremely fast. A&D followed through on all of their promises. A large work crew showed up on time and completed a complete tear off, down to the rafters, installed sheathing, *********** shield (72 in.), all underlayments and shingles. They were done with the job, in it's entirety, by 5:00 p.m. ***** and ****** spent several hours at our house, overseeing and working alongside the crew. They met all terms of the agreement and went above and beyond - sealing gutter end caps that were leaking and installing attic baffles, without asking for additional compensation. Afterwards, the crew spent time cleaning up the perimeter of our home, leaving no material wrappings or nails on the ground. ***** visited our parents' home the day after the roofing work, to ask if we had any questions and if we were pleased. He encouraged us to call A&D's office we had any issues with the roof moving forward. A&D Home Improvement is a company with the highest level of integrity. They take obvious pride in providing an experience where they work to please the client. Thank you A&D with a very satisfying experience!