My experience with A & D Home Improvement was exceptional. I desperately needed a new roof and was not eligible for an insurance claim. As with most people contracting for a project of this magnitude, I solicited bids from various compan ... See More
My experience with A & D Home Improvement was exceptional. I desperately needed a new roof and was not eligible for an insurance claim. As with most people contracting for a project of this magnitude, I solicited bids from various companies. Of course an “A” rating was a requirement. Most bids were close, except for one low one that scared me away.
I was contacted by Steven Pinsler from A & D to discuss the project. This was the best thing that could have happened. He visited my property when I was not home and sent me his estimate. He never tried to corner me with a high pressure sales pitch. After discussing his estimate and comparing it to the others, A & D started to look like a fantastic deal. A & D uses ancillary roof components that are superior to competitors and the cost of replacing the rotting boards was much less than any other company.
Steve was always available for questions or to clearly explain the process from early in the morning through late at night. It was great to have such personal attention.
After committing to the contract, Steve somehow was able to expedite the building permit with the village, something the other contractors said they were unable to do in my town.
The actual installation of my roof was done with remarkable efficiency. My roof is huge and steep. The crew was there early in the morning and worked until dark. The project was completed in two days, including the thorough clean-up. All the workers were efficient and very friendly. Furthermore, A & D always has a foreman present during the whole project. Another great gesture is A & D does not use dumpsters which can damage driveways and is always on location longer than you want. They use a trailer much to my satisfaction.
Everything about this company is great. Steve followed-up at the completion of the job to make sure I was fully satisfied. The staff – on location and in the office, are friendly, caring and efficient. The ease of obtaining fair financing through A & D made this project possible and my home looks beautiful.