4.9 rating out of 310 reviews
Ken Abbott
I have gotten great service and deals at Trek Plainview. Everyone in the shop knows me by name. They have helped me to become a better cyclist. Love my Domane and the service that I have gotten at Trek shops all across America.
William Hansen
Everyone who works there is super kind and knowledgeable. Repair work is always quick and right the first time. if i could give 6 stars i would.
Jesse H
Got my new bike. Store has a fantastic selection. I worked with Ian who is truly an expert. He is patient, answered the ton of questions I had, and helped me find the perfect bike setup. Highly recommend Trek Bicycle Plainview and working with Ian!
Vibhor Makkar
No matter how many times I walk in to this place, I am always greeted as family. It's not just the treatment, it's also the level of care and commitment they have servicing their customers. The staff is extremely knowledgeable about all the different kinds of bikes they have to suit your cycling needs.As always I highly recommend this place for your cycling needs.
Daniel Weiss
The staff are unbelievably nice and helpful. I wouldn’t think to go anywhere else! Thank you guys for always getting the job done!
Paul Li
Just got my daughter her a 24inch for her birthday! We were on the fence for different brands,but once we stepped in the store and saw the bike, we made the decision right away. The customer service is great for choosing the right bike, also they help me get a helmet from another store instead of back ordering for a few months. Very recommended this store!
AZHAR MOHAMMED BHATT
Excellent customer service
Jude James (TJ)
Had a great experience at the Plainview Trek store. The staff was very helpful and patient, especially while picking the right bike size for my son. They explained everything clearly without pushing for upgrades or unnecessary extras.
The bike was assembled properly, and you can tell the quality is much better than big-box stores. They also took time to adjust the fit and make sure everything felt comfortable before we left.
Overall, smooth buying experience, knowledgeable team, and good service. Definitely recommend this location if you’re looking for a reliable bike and honest advice.
LINDA LOZADA
Purchased 2 bikes and all the accessories that go with making it a good and save ride. Ian was my salesman, he was awesome, very knowledgeable, answered all of my questions and I liked the fact that he gave us space to look around but was nearby if needed! Great experience!! Great service! I also purchased a Thule bike rack and he built it and installed on my vehicle!! One more bike to burchase and will definitely return to Trek/Plainview!
Sal Catura
Haven't been on a bicycle in like 40 years and the guys at Trek in Plainview made this purchase a real pleasure.!
Service was excellent. I was helped immediately as I walked in. Store is very clean and well stocked with parts and bikes. They answered all my questions and concerns.
My purchase was went very smooth and they helped load up my bike in my truck. Thank you very much.
** UPDATE**
Had some minor adjustment needed to the front brakes. Brought the bike in and they went above and beyond to rectify the situation.
Ian & Jason are awesome. They went over everything and actually showed me and taught me how to make the adjustments myself if need be.
Upon returning, Ian had replaced a part for me that seemed defective from the manufacturer.
Excellent service, very quick and very professional.
Just a great bicycle shop with excellent and friendly service.
Thank you very much again...!