My wife and I brought in her bike tire for repair. We were greeted instantly with enthusiasm. The staff was highly professional and knowledgeable. Although I was not there to shop for a bike, I test rode several. I did not purchase a bike because I plan to test other brands, however, the bikes I did ride were excellent! I will most likely return to Trek to purchase my new bike, something I haven’t done in two decades. I highly recommend this store!