Robby Mounfield
Great guys with impeccable service
Sarah Hathway
Customer Service is amazing. Very helpful, and happy to answer any questions you have and help in any way they can.
Kevin Storey
Nathan helped us out over the course of two days first with my friend and his partners bike and then again the next day for a bike for myself, Absolutely amazing service very thorough with going over all the details of the bike and how to maintain and care for it, Would very highly recommend shopping there for a very honestly and friendly experience
Sam Price
Nathan was unreal. Helped myself and my partner pick the right bikes for us. Spent hours with us. Let me test a few bikes to make sure I was happy. He even stayed back past his finish time to help us. Couldn’t have asked for better service and he gave me a thorough run down on how to set up my bike and maintain the cleanliness etc. Cannot fault his service.
Levi & Kate McCulloch
We have purchased two bikes at Trek in North Lakes and both experiences were wonderful. Thank you Dylan and the team at Trek!
Stewart Anderson
Really good to deal with, easy parking, great communication, immaculately clean store.
Gary Taylor
I have had a few occasions to visit the store, all on a Saturday morning when they are busy. Each time I have experienced the team as really helpful, not pushy, and have given really good advice. I am happy to recommend the team to fellow cyclists.
Emma Rhymer
Friendly & efficient service, good communication throughout, competitive prices and knowledgeable staff. Couldn't be happier with my bike service!
Kaiju Bam Bam
Incredibly friendly and not pushy. Fantastic range in stock.
Good Vibes Happy Insides
Awesome experience from tom with choosing and fitting a new bike helmet that matched the style we were looking for. Good energy, happy and knowledgeable - thanks Tom!
Jade O
After contacting several bike shops, Trek Bicycle North Lakes offered significantly lower prices for the repairs needed on my son's bike. Their customer service was exceptional, and the repair was completed very quickly. I highly recommend this company to anyone in need of bike services. If I could give them a higher star rating, I definitely would. Thanks, Trek Bicycle North Lakes, you're awesome!
Alanna Harth
I spoke to Nathan at Trek Northlakes on the phone about a bike I was interested in buying. He was very helpful and put the bike aside for me to try the following week. When I came into the store, he had already set up the bike, and showed me where to test ride it. It was the most pleasant and easy bike buying experience I've had! Nathan is obviously very knowledgeable and passionate about riding and it shows in his work. Thanks for a great experience!
Charlie Barton
Fantastic team that genuinely care about the customer
Carol McGarrigle
Fast and efficient service. Knowledgeable staff. They revived my old road bike back to new! Super impressed!
Benjamin Lysaght
Amazing work team, everything was went incredibly smoothly in choosing the right bike for my partner, the detail & nuance this particular trek store is second to none, would recommend this store for any new bike purchases
Brett D. Scott
Nathan and the team at Trek bikes in North Lakes have so much knowledge and passion for bikes, it was EASY to decide on buying with them.
We went and looked at another big store (name not necessary) and immediately had to go back and buy what Nathan had suggested. Trek Roscoe 7
Tracey Myles
Amazing service. Definitely recommend
Zack Wilson
The guys at Trek North Lakes have always provided 5 star service. Always accomodating, super friendly & have always come to the rescue when I’ve needed something urgently, also despite how obscure my requests have been!
10/10 recommended em every day & twice on Sunday.
Michelle Power
Fabulous service from lovely people
Sean
Jack served me initially and then Nathan ran me through my bike when I picked it up. Excellent service from both guys made me very confident that I had made the right decision, highly recommend their service and products
