Sanchia Marshall
A big thanks to the wonderful guys at Trek. Dylan was awesome helping me pick out my new kiwis green Townie. I rode it home and I'm totally in love. Can't wait to do many more rides on my comfy cruiser. Don't walk, run into Trek bikes and ride away happy
Matthew O'Grady
Jack, Tom and Nathan are the perfect embodiment of Customer Service.
Picked up a Marlin 6 on Saturday, was fitted with a faulty part thay needed replacing. Not only did these guys take the bike back, no questions asked. They replaced all parts within the Warranty, even fixed it with a same day turnaround.
If youre wanting to be looked after and know that your money isn't being spent but rather invested- go to this store and see these gents.
A grade service.
Clint Warren
The Trek Northlakes Team have provided the (Best Customer Service) I've received in the retail bike industry - Friendly & professional, great bunch of people not just interested in selling bikes but actually wanting to help you achieve best outcome for your dollar. 5 Star team worth more money.. and loved the personal invite to go for shop team ride and set up my new bike!
Tammy MacNicol
Great service and knowledgeable staff.
Denise Smith
This store is outstanding. The staff are so friendly and really have a strong passion about what they are doing.
scooterrbuilds
Great service . Above and beyond 5 stars
Benoy Korah (Ben)
It was an absolute pleasure meeting Nathan at the store. As a visitor to Brisbane, from the first phone call to the store and thereafter brining in my sons bike (not a Trek unfortunately ), Nathan was very professional with his approach and addressing the problem with the bike. Not only did he address the issue, Nathan also explained how the tyre could be changed and also had my teenage son get his hand dirty in the process of learning. I would highly recommend this store for a customer first and friendly service. Thanks once again Nathan!
Emma Louise
Great customer service and great range of products. I felt very welcome, and the staff were really helpful.
David & Kristine Arnold
Good service from Jack the salesperson.
benjie alejandro tunguia
Good service and service oriented.
Lance Harui-Philp
The staff was helpful and new their bike stuff, happy to return
keith street
The staff at Trek northlakes are very professional, I was very impressed by their customer service, I highly recommend them, it was a great experience buying my first road bike their.
Adam Fairclough
Great shop and great staff. Took my bike in for its first service after finding out about the new shop at Northlakes.
Staff went above and beyond to make me feel welcome in the store :-)
Joanna Murawska
Great team, great bikes.
Scott Gilmour
Excellent staff, very friendly and helpful
Aimee Bruckner
Thanks to the guys at Trek for your assistance last night! Love my new bike friendly and professional service.
Pierre Naude
Derek Catterall
Danielee Goncalves
Michael Dennis
