4.9 rating out of 308 reviews

User profile - Mason Tigner.
Mason Tigner
Top of the line products and service from all the employees, especially Brad!
a week ago
User profile - Beydan Issak.
Beydan Issak
Visited this location to repair my kids’s bike and had a great experience! The shop is super clean and organized, and has a huge selection of bikes. They have comfortable seating, and even have snacks and a fridge with beverages. I had my very active five year-old boy with me and the two guys up front were really friendly and patient with my son. They offered us snacks and something to drink. The best part of our visit was working with Steve, who repaired our bike. Steve was super sweet to my son, and took the time to answer the many questions my kid asked him. He was also very knowledgeable and helped me understand what was wrong with the bike. THANK YOU, Trek Gahanna!
2 months ago
User profile - Scott Boyles.
Scott Boyles
Great spot for ALL if your bicycle needs.
3 months ago
User profile - Jason Messick.
Jason Messick
Fantastic experience! Fully transparent regarding pricing and a knowledgable staff. Shop here with confidence!
3 months ago
User profile - Maxis Coles.
Maxis Coles
Quality service, Labor and parts.
4 months ago
User profile - Anthony Stamper.
Anthony Stamper
Great service and staff!
4 months ago
User profile - Jaffo Rivrod.
Jaffo Rivrod
Excellent customer service, they did everything possible to find the perfect bikes for my partner and me, all within our budget. We’re extremely happy!
4 months ago
User profile - Matt Parks.
Matt Parks
All my Trek bikes and gear are great! They perform well and have handled anything I’ve thrown at it. I also appreciate how quick and willing Trek Gahanna was to help me when they discovered an issue with a wheel I hadn’t noticed. I’ve always been impressed by the bikes, it’s good to know the service and support are equally impressive.
4 months ago
User profile - Donna Saide.
Donna Saide
I've been mountain biking for many years. My bike was spent and I needed new for the upcoming challenge of helping to coach our school's Mountain Bike Club. I chose Trek because of the longevity and reputation of the name and product. Knowledge, experience, and friendliness of staff-Brad was very helpful in assuring I was fitted to a bike that was best for me. On my 2nd visit, Hannah assisted me with my order and all accessories I needed. After my bike was assembled, Mark took about an hour going over the highlights and necessary knowledge for my new Powerfly 4 e-bike. I feel very comfortable calling or heading back into the Gahanna store at any time, and feel confident that I would be greeted with excellent service! Thank you, Trek Gahanna!
5 months ago
User profile - Michelle Slisher.
Michelle Slisher
Great friendly and knowledgeable service
5 months ago