Joe Bloggs
Great team, excellent service.
Lorenzo Giacometti
Great staff with exceptional service
FR Hill
They fixed up a disc brake that I stuffed up. Excellent service, very fast, friendly and explained what they did very well.
Luke Meers
Friendly and capable staff
Leisha Jackson
Service was excellent, as always.
Marko
Friendly, Professional and great customer service!
Prakash Gopal
From the time I walked in to Simple Cycles with the idea of buying a road bike, it was the most pleasant experience ever! David and his team talked me through my options on multiple visits, and finally sold me not the most expensive bike, but one they thought I needed and I would enjoy. Despite my lack of knowledge, they were most patient, helpful and friendly - and that makes it feel special.Also the bike I ended up buying is really what I wanted and so I'm super happy. I was initially very tempted to go the online bike sale route from overseas, but am happy I stuck to a local brick and mortar shop. The service one can get is worth far more than any notional savings in selling price of a bike online. I guess I will be seeing a lot of Simple Cycles Wollongong in the future. Thank you guys - much appreciated! :)
Elle Findlay
This place is the best! I bought a Trek Marlin 5 from here over a year ago and since the first day I walked in, all the staff have been so friendly and keen to help. I bought the bike from David who is the nicest guy and you can tell that he really wants you to leave happy with what you're getting. After having some trouble with my saddle being uncomfortable I got help with a saddle fitting (free) and now I've got a perfect one! Thanks Tom!
Today was the icing on the cake though, I came in because my front brake was getting soft and close on my handlebars. I thought it needed to be bled and initially the guy that helped me did too(didn't catch his name sorry). I was ready to pay for it when he went to try something and realised that all it needed was an allen key to move the lever further from the handle. Didn't need to pay a penny and now it's perfect thanks to Simple Cycles having such awesome staff.
I didn't buy the most expensive bike from there but I fricken love that bike and I really appreciate that they have so much respect for the customer regardless of how much they are spending.
Ray Silva
Very helpful and approachable. Very knowledgeable about bikes. Great buy back program as well.
Lindsay McDougall
Fast and friendly service! Happy to do a bunch of other stuff your bike needs for nothing. And they don't talk down to simple people like me that know nothing about bikes.
Sara Gebicki
Simple Cycles went above and beyond to ensure that I was happy with my purchase. They ensured that the bike I wanted was within my price range, and altered it to fit my specifications perfectly. They set me up with great safety equipment, and even made collecting the fully constructed bike easier for me. Dealing with David was an absolute pleasure. He had fantasic product knowledge, a passion for what he was selling and was happy to have conversations throughout the transaction and afterwards. I couldn't recommend Simole Cycles highly enough, and will continue to turn to them for repairs and future purchases.
Allan Foster
Great staff great service great product. The guys couldn't do enough for us.
Paul Armstrong
Thanks Dan for the super service and great customer service. Dropper post works perfectly.
I'm a repeat customer because of the great service that Simple Cycles have provided me time and time again, Dan is fantastic bike mechanic.
Scott Furlong
Trek bikes seem to be good value for money when comparing brands.
Nigel Malone
Good team.
Rodney Ward
Great price and service...everything on time and delivered as requested....personable also!
D Carmody
Quality products and great customer service
Phil Bryan
Simple Cycles has a great range of bikes of all kinds, as well as clothing and accessories. Staff are highly knowledgeable and attentive. Convenient location in Wollongong.
Craig Webster
Staff were courteous and friendly. Service carried out promptly and was actually ahead of schedule. Bike running very smoothly now.
Daniel Lopez
Friendly knowledgeable staff selling quality bikes
