Lucinda
I've been a customer of Simple Cycles now for four years, since I moved to Wollongong. David and his team are the friendliest and most helpful people in the world. Not only have they guided my purchases, matching my needs they have utterly excelled in kindness. I called in the other week and asked David if he'd tidy up a second hand bike I'd acquired for my four year old - he was ready to move up from his balance bike. Within an hour I had a call to tell me the bike was ready. When I went in to collect the bike I was surprised with the ultimate upgrade. David and his team gifted my son the most wonderful, red Trek bike. It was a part of their upgrade program in which customers bring their old bikes to upgrade their growing child's bike for the next size up. While the customer receives a substantial discount on the new purchase, the old bike is gifted to another child. I was a little overwhelmed at their generosity and kindness. The team at Simple Cycles are absolutely wonderful and I tell everyone looking to buy a bike to head that way. Thank you for making my day, and putting the biggest smile on my son's face! It was a wonderful moment. Simple Cycles you're the best. Thank you.
Rosemary Seberry
Friendly staff. Good quality Trek products. Efficient service of bike
Kathy Adams
Very friendly and helpful service to select a great bike for our son!
Kadie Mudaliar
Excellent service and quality products!
TeeKay
Prior to my trip to Tasmania I wanted to organise a surprise birthday bicycle for my friend. I knew I would not be around for her birthday so I needed to not only purchase the bicycle and accessories but trust that it would be delivered on time and according to my special request.
Well Simple cycles delivered! On all accounts. I could not be happier and will now be bringing my own bicycle there for servicing and they will also be servicing the pretty pink one I purchased for my friend.
I totally and thoroughly recommend David and the team at Sinole Cycles!
TeeKay
Anthony Langlois
I can’t thank Dave enough for his professional service and guidance towards the right bike for me. I highly recommend them
Rosie Young
My flatmates (two Kiwi's - Bonehead & Handsome!) needed a bicycle box to ship a bike to Japan. For free the staff put up with them, lent their tools and were so helpful and patient. Made the process so much easier. Cannot recommend highly enough how helpful, down to earth and knowledgeable the staff were. Thanks guys.
Laurence Tonitto
GREAT ADVICE & PRODUCTS
Mark Barber
Great service from Dave & Dan, went out of their way to help me with an unavailable component. Posted to Gosford & it arrived the next day. Amazing service & highly recommend.
Joanne V
Always friendly and awesome service. Great supporters of women's cycling too!
Katie Newton
Great service, friendly staff. Always love coming into the shop. Pete and Dan are so welcoming and friendly. Appreciate their advice and help with everything to do with bikes. Best bike shop in the Gong!
MrLincoln87
Quality, quick, and competitive pricing, friendly and knowledgeable staff
Peter_H Harris
Great knowledgeable friendly staff that are always happy to help. Couldn't ask for more.
Joe Holliday
Some people will try to tell you that perfection doesn't exist - they've never visited Simple Cycles. Really friendly people, great mechanics and fast service - I wouldn't take my bike anywhere else.
Joshua Bartimote
Great customer service , took the time to help my daughter and let her ride around the shop great environment will always buy my bikes from here based on the friendliness of staff
matt pearson
Great quality products and the service is second to none.
David even coached my daughter how to ride the bike around the shop! Amazing service. Would come back again for the next bike.
Lily Hodge
I love this shop! The staff were great - really friendly and helpful. They went above and beyond - not only did they sell me a rad bike at a great price but they fixed my nieces scooter for next to nothin'
Michael Li
Service was second to none, hands when the friendliest, most helpful bunch I've dealt with. Great looking store with a wide range too!
Stephen Yarnold
Great experience both with buying the bike and after sales service.
Brett Shearer
On a Sydney Wollongong ride my rear cluster came loose. We waited till 9am for the store to open. It opened on the dot of 9. The gentleman that served us was fantastic. He noticed a misaligned rear derailleur and did a perfect repair. If I was in Wollongong this would be my only bike store.
I also watched them helping out a new child rider with trying out bikes in the store. It was obvious they are passionate and care about their customers and really want to help out.
Can't thank you enough. More bike shops should be as professional and caring as this one! (and pricing was great too)
