4.9
rating out of  315  reviews
300
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User profile - Yani Socratous.
Yani Socratous
Trek are the top bikes with the most competitive prices. you get the best service at the Trek shop in Wollongong too.
2 years ago
User profile - Adam Dabboussi.
Adam Dabboussi
Fantastic and friendly service. Thank you
2 years ago
User profile - Norm & Viv Murray.
Norm & Viv Murray
Very helpful even under difficult Covid restrictions and limitations of parts delivery.
2 years ago
User profile - Simon Chung.
Simon Chung
Purchasing my bike from your store (Trek Wollongong) could not have been any better. I drove and hour amd 20 minutes and it was worth it. The service I received from Jake was probably one of the best sales experiences I have had. Getting the bike was great, but the experience was made better by Jake. I really appreciate the fact that you can still get great people working in retail that are enthusiastic and knowledgeable. It doesn't happen often. Getting a thank you for purchasing the bike from one of the Trek executives was also terrific, he didn't have to do that, to acknowledge my purchase was a very nice gesture. The bike has been great so far. Regards Simon
2 years ago
User profile - Tim J.
Tim J
Bought my bike from Trek and have brought it back over the years for services and upgrades. The crew are always knowledgeable and provide good advice. If you need bike help anywhere near Wollongong give them a call.
2 years ago
User profile - Gavin Hughes.
Gavin Hughes
Went to shop with mechanical issue and the service provided was exceptional, friendly and professional. Definitely recommend this shop to other cyclists
2 years ago
User profile - darrinn72.
darrinn72
Great service
2 years ago
User profile - Muhammad Ali Aslam.
Muhammad Ali Aslam
Ryan and Jessica (owners) will make it worth your while in the shop. Super helpful, always on the ground to look after you. We were there for the UCI event and they did everything to make sure our bikes are race ready and were packed in time for the travel back home. The prices in the shop are competitive and if not they will make sure you leave the shop with a big smile. I wish they had some presence in the UAE. If you are out for bike shopping or some maintenance consider a visit. Their mechanics are well trained and passionate in what they do. They easily managed one of our complex bike’s issues which others gave up on.
2 years ago
User profile - nicholas chabrel.
nicholas chabrel
Amazing service. Travelled to Wollongong with a trek E-bike that died. Not their problem but they tried to fix it, then loaned a bike for free for a week while we were in town for the world champs. Great brand support. Just stunned
2 years ago
User profile - Lisa Mackie.
Lisa Mackie
As part of the WA team that went to the junior nationals, my son crashed late Wednesday afternoon and needed urgent repairs to his bike before the next race the following morning. The team at Trek Wollongong worked late into the night to ensure my sons bike was ready and not just ready but better! Such amazing service, nothing was too much to ask and the guys all working there were just so friendly and helpful. Highly recommend them to anyone looking for great service and highly skilled staff. Thanks again for saving the day!
2 years ago
User profile - Norm Murray.
Norm Murray
Always helpful, friendly staff offering great service and with great products.
2 years ago
User profile - Ace Atilla Eroglu (Gym Fix Illawarra).
Ace Atilla Eroglu (Gym Fix Illawarra)
Very professional and easy to deal with. Excellent bikes in this store
2 years ago
User profile - Lindy Ryan.
Lindy Ryan
Absolute professionals outstanding customer service
2 years ago
User profile - Robert Harding.
Robert Harding
Everything a good bike shop should be, quality products , good service, friendly and attentive.
2 years ago
User profile - Simon Kitchen.
Simon Kitchen
Super helpful staff, spent the time to get the right product for me and in the price range I was willing to spend. Great service. Thank you.
2 years ago
User profile - arja.
arja
good price friendly service, recommended.
2 years ago
User profile - Drakernius J.
Drakernius J
Great customer service, friendly staff, very knowledgeable with parts repairs and upgrades
2 years ago
User profile - Jason Mackinnon.
Jason Mackinnon
The staff are always friendly and happy to help in anyway they can, excellent service.
2 years ago
User profile - Paul Levine.
Paul Levine
High bike quality and relatable shop staff
2 years ago
User profile - Edward Birt.
Edward Birt
Great service great team attention to detail. Cheers!
2 years ago
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