These guys are the best! We needed repairs for our 17yo son's bike done relatively quickly (he uses it to get to and from his job) and had been told by another bike shop that they couldn't fit us in for at least 3 weeks. The staff at Trek Wollongong (previously Simple Cycles) were so accommodating that they did the repair on the spot with us looking on and giving the yay or nay on what needed to be done and I know that we would have paid much more at the other place. Thank you so much - honest, prompt and reliable service. Our go-to bike shop for sure!! P. S the bike had not been purchased there