stephen quinn
Friendly helpful service, and useful advice
Anthony Lorkin
I had issues with my bike brakes so went here to get them fixed. The communication was a bit lacking, but the overall outcome of fixing the issue, plus a bunch of other issues (including how my front wheel would bend slightly while breaking) at the same time. Would happily recommend.
Ben Cox
Very personable staff, friendly, and helpful, with a great understanding of what they sell.
Matthew Martin
Great products and exemplary customer service - always friendly and happy to go the extra mile.
Ian Williams
Awesome customer service. Steve and the team made me feel welcome at the store. No request was too difficult and I didn't feel uncomfortable asking for anything, extremely knowledgeable, and friendly.
Took the time to explain what I needed and the benefits.
Highly recommended
Ian
Joshua Plumb
Helpful, friendly staff.
Terrence Presland
Trek Wollongong provide quality products and great prompt servicing with friendly accommodating staff
AJ Corradini
Always helpful, great service every time!
Raymund Mendoza
A service and friendly staff.
David Brown
I greatly appreciated the clear pricing quoted at the start if the job. The guys called with additional issues that arose and priced these also.
I am very pleased with the expertise and suggestions made to enhance the service.
The bike rides like new again.
Ain Norman
5 star service by Steve and his team. He was friendly and helpful the moment we entered the store & offered us a good deal. It was my husband’s birthday on the day we picked it up and what a sweet gesture, they gave us cake and personalised message on the Trek Book. It definitely made his day! Thanks Steve & team!
Bill BRYANT
Trek Wollongong is a great bike store - and I have visited many! I appreciate their approach to servicing the bikes - clear explanations of issues and an approach that seeks to do what’s actually required vs just working through a list. Always good follow up throughout the process with options well discussed and clarified before going ahead. Excellent service on my Domane and they have finally solved the problem I had with my rear brake! Good range of products in store and always friendly and professional approach from all staff!
James Beattie
Love this shop for all things bike, great stock, professional knowledgeable service and great servicing options to keep your bike in good order and on the road! What’s not to like!
Geoff Wheaton
Competent, friendly, knowledgeable
Aaron Neufeld
Friendly and accurate advice and service. Very frequently the store has what I need.
Mitch Noble
Great place to buy bike equipment and get your bike serviced. The staff are very help and will try to solve all your bike problems and needs.
Raghu Ram Saligrama Srinivasamurthy
Very friendly, helpful, courteous staff, who have good knowledge of the products. Well stocked store - I found the bike I wanted together with all the accessories that I needed in one go... would really recommend this store to all my friends.
Aaron Langley
Good clean store with stock available. Good customer service with knowledgeable staff.
Terry Laws
Trek Wollongong team are the best. Recently purchased a FX Sports from the shop, David, Nick and other members of the team have gone well beyond my expectation in getting the bike fit right, even to the point of changing the frame size. For an older rider this level of support is so much appreciated. The bike is great, the customer support is fantastic.
I would recommend this shop to anyone looking for a new bike or cycle gear.
Jeff Wang
Great experience all around. Steve was great in helping me choose a road bike - he listened to what I was looking for and recommended a bike that was suitable for my needs, even if it had to be shipped from another store! The new old stock Emonda was not only a great bike recommendation, it also saved me quite a bit of money compared to the new season offerings.
The bike has been great and the aftercare even better, and I got great help from Aaron with some minor adjustments to the rear derailleur.
Trek Wollongong is definitely worth stopping by if you're looking for great bikes and great bike advice!
