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BSheldon
Customer service is so nice and helped me understand how things work and I got everything setup. My orders flow over great with no issues. All the videos they offer help out alot and the customer service team is fast to respond when I had issues.
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Janine
I would highly recommend this software for any online store. The integration was easy to set up and pretty intuitive. However, if you get stuck, their customer service team is very responsive and eaay to get in touch with. I appreciated that they got back to me quickly - generally within a couple hours of sending an email. I did the set up myself and then had an appointment to review my questions. The person I spoke with was patient and helpful. In the past, I've struggled with tech people having a heavy accent which can make communications very challenging. So I really appreciated a native English speaking person to talk to. (No shade to those that don't speak English as a first language, but it can make communication very tedious and frustrating!) We turned on all the automations that we wanted this week and it's working as expected. There's a learning curve if this is your first experience with an integration like this but the MyWorks team will definitely help you through it.
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KolbergOcular
The MyWorks Sync app has been awesome. Automatically creating the receipt when we make a sale on our website has been a game changer. Recently we made an admin change to our Quickbooks and it stopped syncing. I reached out to MyWorks support and received a quick reply. With their help, everything was back up and running in no time.
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BulkPeptideSupply
I would recommend this app to anybody who has a WooCommerce store and uses QuickBooks for your accounting. It makes things so easy to transfer the data from one to the other without having to manually input every single order. I have not had any issues with functionality or data transfer since I started the subscription about a month ago. It's a must-have if you have a WooCommerce or Shopify store.
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SmallBiz
This has been a lifesaver for maintaining accurate accounting! I used to manually input every order, making inventory management a hassle. Now, it's all seamlessly integrated into the backend of my Shopify store, eliminating the need to switch to another dashboard. It's so convenient and easy to use!
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Lukas B
We've been using this integration for about 2 months now, and have experienced good success with it. Additionally, the customer support has been phenomenal. Any issues we've had have been promptly resolved addressed, and fixed! The team is for sure what's going to help keep people around. Great job.
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BelAir
I've probably tried every app out there to connect my client's WooCommerce and Shopify stores to QuickBooks, and there's always been some issue or lack of support. After setting up MyWorks, (and even while I was setting it up) - it's been so easy to use, and it "just works"! And, most importantly, any adjustments I've had to make to how it syncs things (like a custom field in my orders, or having line item descriptions a certain way) - they already have a setting for it. This has been so great to help automate the bookkeeping for our ecommerce stores, and their support has been right there every time we've needed them! You have a customer for life!
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Porphyrios
Pretty much as the title says. We have a very particular situation that requires a highly customizable integration, which Myworks fulfills to a T. What's more, 2 or 3 times there have been problems, and within a few weeks I found or was informed of changes made to the software that solved the problem. The response time turnaround to my many questions has usually been an hour or less. Really excellent support.
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WildandWoolly
Always speedy and responsive MyWorks support usually also results in whatever wasnt working before, working again. Technicians are ready to guide you or take on any changes themselves.
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Timothy S.
Overall: My experience with MyWorks has been extremely positive and their customer service is fantastic!
Pros: I enjoy the time savings that MyWorks provides.
Cons: Minor incompatibility with a third-party payment gateway. However, the support team fixed it very quickly.
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Lillie P.
Pros: Has made my life so much easier, bridging seamlessly with Xero. Easy to customise, great customer service too.
Cons: Nothing at all, it all works fine for me.
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Dorco
After a long search for syncing app between Quickbooks and WooCommerce and an exhausting test of the few options out there, we finally found a satisfying solution!
Very easy to work with and great customer support!
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Abrams
Really satisfied withteh API and the level of support we have received to date. This is very helpful to our buiness and os a smooth intergation. We tried Zapier & Pabbly and it didnt work for us. This does the best job!
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Russ S
Overall: Highly recommend their service.
Pros: MW goes above the normal scope of work to assist with a issue that was not created on their end.
Cons: All correspondence with MW has been positive.
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Zac D
"Fantastic software with EVEN BETTER customer service and technical support!!!"
Overall: One year since publicly launching out ecommerce store, and now our customers have been orders for some of the smaller items without tying up our sales teams on the phone for small orders of replacement parts!
Pros: We truly appreciate the way in which technical support is able to thoroughly understand the issues that we bring up, and have always provided well-informed solutions with great results.
Cons: There was definitely a bit of a learning curve to get everything up and running, but MyWorks has fantastic resources for learning about how things work. Whether that is youtube videos, correspondence with tech support, or even the information explanations when navigating the MyWorks tab of our WooCommerce store. At the end of the day, it was about as intuitive as a complicated thing such as this could possibly be!
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Jeriel B
Overall: We have used MyWorks for about 9 months. Initially, it checked all our "boxes" in a search for a software that would accurately and efficiently transfer website orders and inventory information from our website to our QuickBooks Desktop. As a growing business, we discovered we needed to change our initial settings to accommodate changes we were looking to implement...changes that rely more on MyWorks now that we have seen what it is capable of. There are a lot of options to customize and adapt to what our business needed, which is comforting to know that we aren't stuck to a system. We use this everyday of the work week. All departments (especially accounting) are extremely happy and impressed with the integration of MyWorks to our process. We are excited to continue growing with MyWorks. Huge "thanks" to the MyWorks Team!
Pros: We really love the ability to sync information based on the User Role and customize what and where that information goes into QB. As the manufacturer, this is critical since we sell to both individual Customers and have an extensive network of Dealers around the world. MyWorks has thorough documentation and videos that has answered 90% of our questions in total, but in those few cases we still had questions or a specific request, MyWorks has come through strong with help via chat and email. Initial integration was fairly straightforward (thanks to video demo!). In specific areas were looking for or had issues with, they were extremely responsive and respectful and had a solution within hours of reaching out directly. And if neccessary, they asked we run a test order and make sure the solution was working. Call it old school, but I prefer communicating with a human to resolve an issue. We really like that they explain the issue and solution to help us understand how the software works and our team has always learned something more because of it.
Cons: The only downside we have discovered after 9 months of use is how high our expectations have become when asking for support from other software companies. MyWorks has become the standard of support and for that we are extremely grateful!
Alternatives Considered: Synder
Reasons for Choosing MyWorks Sync: MyWorks has stories on their site about other companies having success using MyWorks. One of the companies was a gun shop in Canada. This meant a lot to us since we are manufacturer in the firearms industry.
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Julia B
Overall: MyWorks offers amazing and speedy customer support. No waiting around days for a reply. We have been working with MyWorks for a long time and couldn't be happier. 10 Stars!
Pros: Easy syncing between our website and Accounting System.
Cons: Sometimes it's difficult to find certain things in the backend as you there is a lot of information to go through.
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Joeatwisenet
I work for a WordPress development company and one of our clients needed some pretty specific Quickbooks integrations with WooCommerce. We decided it’d be best to outsource that with a team who can claim to be QuickBooks experts (we know enough to be dangerous, but that’s about it). After trying others who weren’t helpful in getting things up and running, we thankfully came across MyWorks and have been super pleased with their product and service. We’ve been working with Peter who has done so much answering questions, helping the client directly, jumping on multiple setup calls to make sure everything is in place. They also were able to help out with some custom development services that made things work even smoother. I absolutely recommend MyWorks to anyone who’s looking to sync up WooCommerce with QuickBooks. Awesome stuff!
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Stephen L
"Customer Service"
Overall: Sync's perfectly with Quickbooks
Pros: Once set up it just works well, customer service is fantastic and really helpful
Cons: Can be tricky to set up up customer service is there you you
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Jack
Great plugin with amazing support
Thanks to this plugin I won't ever have to manually transfer products from our Woo store to QB again! Very user friendly with a great support staff if you ever need help. 5 stars!
