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Utopian Seed
Great Customer Service
The support process felt a little complex for my understanding of bookkeeping, but the customer support was quick and super helpful and resolved all of my issues. Very impressed.
UtopianSeed, United States
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Fred W
"syncing Woocommerce orders with Quickbooks"
Pros: It was easy to install and does it's job invisibly
Cons: No cons whatever to say about it, it does everything we want it to
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Stephanie B
Great platform! Amazing People
We cannot tell you how relieved we were to find MyWorks to connect our QB Desktop to Woocommerce. The struggle was real just trying to find an affordable option- then add on their AMAZING customer service and kind help (even when we didn't know what we were doing) and it's all gravy. We are very happy with the service. Not having to have an extra seat or pay out of the nose for the simple act of removing duplicate actions is so worth it. Great platform, very highly recommend -- to be honest, I would recommend just on the customer service alone, all of these people are amazing.
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Widefoot
Works Well
I use the plugin to sync from Woocommerce to Quickbooks Desktop. I was intimidated by the price, but once you get to a certain number of orders a month, it saves you so much time that it is absolutely worth it. Support has been great for any issues that I have had. I would recommend this plugin.
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Cartoons
So Pleased
I wish I had found this earlier! I have saved SO much time, entering the orders by hand. I am thrilled with ease at which, even I, could implement MyWorks. I have Trade and Retail. MyWorks is able to distinguish these, which is an added bonus. The helpdesk is very helpful and punctual with their replies. Still getting my head around bundles and variations but confident I will get their with their help.
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Fishtown
Really helpful with complex cases and issues
Very great app and a great team that helped me through TONS of issues. I kept thinking at some point that they would say that I'm too big of a problem customer and kick me to the curb, but they never did. Really happy with these guys, 1000x better than Connex.
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jlrespada
Support is responsive and helpful.
Looking forward to the support call in a few days to get our integration and setup complete. MyWorks support and service has been very responsive in the meantime. I believe this is an auspicious beginning and I look forward to finally getting our offline business into ecommerce territory. The integration with QuickBooks is key.
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coxcomb
I should have done this ages ago!
I wish I had implemented this plug-in a year ago! I had avoided adding it earlier because I assumed it was going to be a nightmare of syncing and figuring out what products I did and didn't want to sync... and it turns out it fixed half the issues I was having with Woocommerce inventory counts and made my job a whole lot easier. Custom mapping that I had wanted to do for ages for stock now just "works". Support was very good and responsive. Very happy with the plug-in, works well. Not all options were obvious in configuring, but support pointed us in the right direction and once these issues were sorted it was a major boost to our business.
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Kerry S
"Incredibly Happy with their Customer Support"
Overall: The product works well 99.9% of the time, and the other .1%, they have an AMAZING support team that helps resolve the issue quickly.
Pros: Honestly, their support team is the best part about this product. We use MyWorks Sync to integrate our WooCommerce orders with our QuickBooks account, and it gets the job done. I think the fact that I hardly have to think about it speaks volumes of the product. But the best part is, their team is incredibly knowledgeable of all things WooCommerce related, and they go above and beyond to help resolve issues quickly. 10 stars all around!!
Cons: I don't have any issues with this software.
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FlashpointSystems, United States
MyWorks Software
09/16/2022
I use MyWOrks Software to sync my web site with QBO. Excellent product and great customer support
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Cassie C
"These people are amazing"
Overall: Fantastic. I'm very happy.
Pros: We gave this plugin a shot after a recommendation from our tech team, and we love it. It took some time to get our settings correct, and then we had issues with the site talking to the plugin properly but the tech support team was incredible. I never would have expected this level of service for the cost of this product. I'm impressed and very happy. They solved my issues and we are up and running smoothly.
Cons: The plugin did have difficulty in the beginning, in particular with bandwidth use and queue sync. But these were solved by the tech team.
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Kathy B
Totally impressed
Pros: Integration went very smooth and the integration does all the real work, freeing up hours and hours for me.
Cons: I can't think of anything that would make this work better for me.
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Marty P
"MyWorks Sync: Efficient, Effective, Accurate Time-saving Package"
Overall: Overall, very pleased to have this automated solution in place of the prior tedious and error-prone manual process. Highly recommended.
Pros: All of our WooCommerce Orders are automatically posted into the QuickBooks Desktop Pro software that we use for our business management and accounting. Prior to moving to WooCommerce and MyWorks Sync, we had to manually enter every online order into QuickBooks Pro. We now save all of that time and avoid manual data entry errors. While not inexpensive, MyWorks Sync more than pays for itself with time saving and accuracy.
Cons: There was a learning curve as we adapted MyWorks Sync to our WooCommerce setup, to our QuickBooks Desktop account structure, and to our business methods. However, the Support team did a great job in guiding us through this and highlighting the proper features and settings to serve our purpose. Really a smooth operation now that we have it all configured. No complaints, but recommend you plan this out early in your WooCommerce deployment.
Reasons for Choosing MyWorks Sync: Best match to our technical skills and best solution for our operation.
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Stephen Price
This app saves so much time, and the support is superb, open a ticket and there they are, great job guys.
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NaturalGreenHeat, United States
Superb Support
this app saves so much time, and the support is superb, open a ticket and there they are, great job guys
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cnebiker
This plugin has saved me a TON of time! I set this up myself by following the MyWorks setup video which was very easy. After setup, I ran into one issue where a few of my orders didn't sync due to our WP_cron not running. When I submitted a ticket the MyWorks support team was very responsive and I had a solution within 30 minutes! The support team also checked in with me after the issue was resolved to see how things were going. Great Plugin & Support Team!
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Danielle A
Great customer service!
Pros: You can tell them what your problem is, and they will fix it. This makes things simple.
Cons: The customer support is initially chat only. I prefer talking to a person. But they respond quickly and are very helpful.
Comments (benefits)- Successful
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Aaron
Not only has this product delivered excellent integration of my WooCommerce store and QuickBooks account, but their customer service has been top-notch. We have thousands of orders flow through our site every month, and the MyWorks team was great in walking me through the installation and setup so that everything would run perfectly smoothly. Definitely recommend.
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Haircare, Canada
User Friendly
I have used MyWorks basic plan software for four months. As a beginner I find the tools to be well designed, not cluttered and user friendly. I get to know the software via their help guide and with the help of MyWorks responsive customer service team.
Very satisfied.
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Alex Tucci
Really good documentation, amazing videos, and sales staff could help with tech support when needed, and then the tech support answered and solved my ticket in 5 minutes. Couldn't be more happy about it.
