4.8 rating out of 529 reviews
Paul S
Best selection of bikes and staff who go the extra mile to help you get everything right.
Rushane Dennis
I want to say a huge thank you to the staff at Saratoga springs. Customer service was excellent from start to finish. I recommend everyone to stop by this store. I am very happy with my bike.
Cody Buck
Stopped in for the first time yesterday, I was impressed with the cleanliness of the store and the selection of apparel and accessories. Super grateful for Sunday hours! Went home with gloves and Rapha thermal jersey. Will be back for Wahoo computer!
Danielle Carra
Bike techs are always nice and so helpful. And if they can fix in the spot they will. Brought my son’s bike in on two different occasions and it was fixed on the spot with minimal cost.
Janice Dempster
I have recently started going to the Trek store as I've been getting back into cycling. Several friends recommended this shop. I have encountered friendly and sincere employees who meet you at whatever level you're on, and take time to explain the various products. I know I can count on them for excellent service on my bike.
Rabin Kayastha
Had bicycles professionally disassembled and boxed for shipment to Florida. They made the process very simple and communication was excellent
Megan Stevenson
Right from when my husband called to inquire about a new road bike for me through to the bike fitting, the service was impeccable. They kept detailed notes about what I was looking for, helped me decide which bike would fit my needs as well as procure accessories and things that weren’t right in the store in time for my bike fitting. When I got there for the fitting everything was set up, installed and ready to go. Stefan & Mike were amazing when I purchased the bike and Caleb was outstanding during the bike fitting. I can’t say enough good things about them. Just really top notch service for an incredible product. Thank you guys!!
James Thompson
I went in with a broken front derailleur. The technician graciously took a look at it, diagnosed it and fixed it in the course of 45 minutes. I was thrilled to have it dealt with so expeditiously.
Charles Eschler
Great experience!
Victoria Crook
I’m really happy with the quality of bikes and ease of service. Stefan was very knowledgeable and made choosing mountain bikes for my children as easy as can be. I appreciate his help and all Trek has to offer.