4.6
rating out of  137  reviews
118
6
1
5
7
User profile - umesh goudaraddi.
umesh goudaraddi
Very helpful staff.
7 months ago
User profile - dompick.
dompick
Sam was absolutely fabulous. I had an issue with my frame size and without question he organised a new frame for me. I had a really positive experience and can’t thank him and the Trek team enough for everything.
10 months ago
User profile - Jordan Stevensen.
Jordan Stevensen
Had problems putting my new tubes and tyres on my rims, like a novice. Called em up and Sam told me to come in did it for me, showing me how and not even charging me. What a legend!! Thanks Trek, Thanks Sam!
a year ago
User profile - rob henderson.
rob henderson
Having repaired a puncture at home, I had a real problem getting the rear wheel back on. I popped into Trek Myaree (no appointment) and Peter was very happy to help me out, and even gave me a couple of hints and tips to assist in the task. Excellent service to help a cyclist in need. Many thanks, Peter!
a year ago
User profile - Michael Knowles.
Michael Knowles
I'm not often moved to write a Google Review, but this must be said ...I have just made an investment in a new 2025 Trek Madone SL7 Gen 8 and Peter and his team could not have been more helpful with the purchase. Not only that, there were two add-on's I ordered and, as they were not in stock (given the new model type), Peter sorted me out with temporary loan on similar parts to get me up and going. Above and beyond! And Peter, I really appreciate you taking the time for an after sales care call to check in on me and the new bike.
a year ago
User profile - Peter Stocker.
Peter Stocker
I wish to call out a big thanks to a young man named Zach in the mechanical dept. I road in the 200km ride last week with Zach’s help identifying and fixing a problem on the Friday just before the ride on the Saturday. Great service. So again THANKS ZACH.
a year ago
User profile - David Syed.
David Syed
Young chap in the service department was super helpful today - and at 10 minutes to closing, putting customer service way ahead of a timely escape home!! Refreshing, and much appreciated. All other staff knowledgeable and helpful. Impressed!
a year ago
User profile - Ella Cook.
Ella Cook
Seriously the nicest, most helpful group of people. I've come in multiple times with a 'non Trek' bike and they have been extremely helpful with recommendations and knowledge. Excellent service and great communication.
a year ago
User profile - Chris Whincop.
Chris Whincop
Have just purchased a Roscoe 8 (M/L) for my youngest son. Really grateful to Pete who handled the sale, advised on stock levels, etc and gave really good advice on the bike. He knew all about its components and how it compared with other makes and models too. The guys in the store set up the bike, we did a pedal upgrade at the same time and were out of the store in good time! Thanks one and all, seriously well-equipped hardtail and a great price too!
a year ago
User profile - Geraldine Lee.
Geraldine Lee
I recently bought a Marlin 8 Gen 3 from this store while on a work trip in Perth. Not only was the bike amazing and well priced, but the service was exceptional. Peter and the rest of the team went above and beyond to enable me to use the bike while in Perth then take it back on the plane with me. I cant recommend this store highly enough.
Review photo
a year ago
User profile - Kevin Lunn.
Kevin Lunn
Great range of bikes to suit all ages and experience, prices are competitive, combined with knowledgeable staff, made my purchase a great experience, highly recommended.
a year ago
User profile - Byron Grewar.
Byron Grewar
Cody is a top bloke. Very knowledgeable and experienced, especially around the road cycling/triathlon components
a year ago
User profile - BiggieSnores.
BiggieSnores
Two hour turn around time for a tune up, 120 bucks, didn't realise how much my bike needed it until I rode off. Guys at the counter were great. If there was a nicer cafe nearby to kill some time at, would have been better, but you can't win them all.
2 years ago
M
Mark
Just moved to the area and to date have been to the shop twice- excellent service in the shop and Travis is a great mechanic. So if first impressions are anything to go by I will definitely make then my local bike shop.
2 years ago
User profile - Tom Crawshaw.
Tom Crawshaw
Amazing staff, amazing range, and amazing prices. Does not get much better than Trek!
2 years ago
User profile - Dermot nallen.
Dermot nallen
Excellent service by Sam good selection of kids bikes and fast and efficient service by Sam. Definitely recommend
2 years ago
User profile - Tim Geling.
Tim Geling
Very helpful staff
2 years ago
User profile - Loz.
Loz
This was my first time buying a bike and Sam was very helpful in explaining the differences in bikes and general tips. Also thanks to the gentleman who showed me how to take the front wheel off to fit in the car, it was much appreciated. More than happy with their service.
2 years ago
User profile - Prayas Mahapatra.
Prayas Mahapatra
Amazing service. Peter at the front was extremely generous with his time when it came to explaining which bike was best suited to my needs. He didn’t try to push any products on me that wasn’t essential and was super helpful throughout the whole process.
2 years ago
S
Sherry
Had an enjoyable experience choosing my e-bike at trek Myaree. I wanted a lightweight with power assist. I test rode some in the shop but if wanted I could have gone outside and tested I needed a bike and frame size from another store and this was dealt with very quickly. I did have a run on the bike outside when it came and was pleased with the information that was provided by the staff there. The young lad that served me was keen and knowledgeable. In fact all the staff were friendly and I didn’t feel rushed or pushed into anything.
2 years ago
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