Megan with ALINK proactively outreached us when my father's homeowners insurance carrier stopped doing business in Colorado. She was quite thorough in explaining the possible challenges and limitations in "starting over" with a new insurance carrier, answered our questions. and was extremely efficient in facilitating connecting him to a new provider. Megan has been consistently responsive, and expediently gave us information about potential new carriers while making no attempts to influence my dad's decision. The process has been seamless. I can't say 'painless,' as insurance shopping is always a little uncomfortable, but the transition has certainly proceeded with no hiccups at all. And we are especially grateful to have had someone get the ball rolling for us in such a professional and thorough manner.