Julian A
Exceptional service paired with top-tier professionalism. The team consistently delivers with a friendly, approachable attitude and outstanding responsiveness to customer needs. As a loyal visitor over the past few years, I can confidently say they set the standard for excellence. Well done!
Attached a photo after bike was back from service. Looks like new!
Lucy Gabb
Mark was super helpful and informative. Thanks for your time!
Auke de Ruyter de Wildt
I don't often write reviews, wanted to do this one for Trek Bicycles Gabba, as I believe the measure of a person or a company is how they react to when things don't go as planned...
The team at Trek Bicycle Gabba were amazing, from getting my bike assembled to my specifications, storing it and taking it to their protective wrapping person (charged direct to the wrapper) and then showing me the way the bike works - BUT (read on);
After only a couple of rides the bike developed a really loud creak. When I called the team at Trek Bicycles Gabba they immediately asked me to bring the bike in to them for them to have a look at. As soon as I arrived, they jumped straight onto it, found a faulty part and went in to bat for me with their supplier. The result is an upgraded part, something they did not need to do or fight for, but they did!
Reuben, Ben, thank you for your good care and great service.
Happy to recommend you both and the store for the service - oh and the bike is pretty amazingly awesome too - especially with the Upgraded part fitted.
Neill Ford
Service and the products were great! My wife loves her new mountain bike
Julien Bombois (julien_bmbs)
Very pleasantly taken care of by Zack and Nixie. These two young people were very efficient and attentive. I highly recommend!! Big shout out to those two guys !!
David Robertson
Great bike at the right price. Good service from the salespeople (Trent)
Maddison Ebony Brown
I was kindly assisted by a very knowledgeable young man who helped me chose new bike tubes and a bike pump. Thanks so much!
Karim Ghomari
Fixed my flat tire. Price was $11 for the tube and $16 for the mechanic to do it. Was quick. The store also has a lot of biking equipment priced at fair prices.
Vinicius Rocha
I invested in my first bike with Trek, and the experience has been great. Ben and Mark made sure to answer all my beginner's questions and were able to find the bike I wanted in my size at another store. Additionally, Mark fitted the bike and walked me through my first service, getting everything spot on.
Olivier Bassot
I go in semi regularly and am always looked after well. I also like the range of products on offer because I can get expensive or cheap accessories/parts for my bike depending on my needs.
Mitch Boreland
The he team at Trek Gabba were very friendly, knowledgeable and very professional. I took my bike in without an appointment and they had it fixed the next day, good as new!
maggie taylor
Absolutely love the staff at Trek Woolloongabba always friendly and helpful.
Special thanks to Jonnie who spent extra time in showing me how to take my back wheel off in order to change inner tube. He gave me the confidence to have a go myself.
If Trek could run a simple bike maintenance workshop I would be very keen to come.
Thanks for the great bike service today on my fx3
Cheers Maggie
Peter Halcoop
Top range of products and options to help me feel confident in my choices .
The service and help provided gave me the space to make good decisions about my purchases .
Trek bikes , Bontrager equipment , and the service and help I received were top quality, which helps to give me a lot of pleasure with my riding .
My Stomach (What_is_in_my_stomach)
Wonderful service and experience here, all the stuff were very nice. There’s water and coffee as well, so if you’re bringing your partner in, but he or she isn’t into bikes, they still can have a little drink and a comfy place to sit . The store environment is really clean, admiring the bikes in store are pretty satisfy as well
Once again very nice service and they pretty much answered every question about bikes!!!
Follow the world of @what_is_in_my_stomach on Instagram to discover the answer of the most often asked question, “what to eat” contemporary approach to all kinds of restaurants, street food, cafe and home cooking together ‼️
Angela Turner
Trek at the Gabba have provided consistently awesome service. Highly recommended. No fuss - great service.
Jo-Lyn McKenzie
Awesome staff kind service and expertise with attention to detail
Jamie Silvester
Purchased a Slash 8 this morning…… customer service at Trek the Gabba ….11
Thanks for a hassle free purchase.
Andrew Angeli
Amazing service and honest advice to make you comfortable and safe on the bike. A Great team but a special think you to Mark G.
Felipe B
Great shop - has just about every Trek product in the catalogue, well laid out and organised, pleasant space. The service from Trent and Mark is always fantastic - they clearly love bikes, know their stuff and are always happy to help. Oh and they also have great deals, including a clearance section is always worth a look!
Matt K
I missed the English gentleman’s name who served me. Thank you, the service was fantastic.
