DAVID WEBBER
It was a simple transaction they are good to deal
with even when i went back and said the bike wasn’t the right one they happily exchanged it using the Trek 30 day returns policy.
I was able to upgrade to a lighter carbon bike with more features and am now extremely happy with this bike.
Thanks!
Jeremy Wheaton
Excellent product knowledge and really helpful with servicing or technical assistance
Simon P
Great advice and service. I'll be there to buy my new roadbike for sure.
Jeremy Tod
Friedly staff who are knowedgeable and do a great job in maintaining our bicycles.
David Berry
The team at Trek Woolloongabba are awesome, they are so friendly and helpfull and their knowledge is second to none.
Trek bikes are great, I just bought me second carbon road bike and love it.
Steven Jenkins
An amazing bike shop. Great staff, service and the bikes make me go faster and ride more. Thanks Trent and team.
Ewen Wynne
great and friendly service
Mark Parker
The team were very friendly and engaging - they took the time to discuss a couple of small concerns I had with my Domane before it's service and provided clear feedback.
The presentation of the store is excellent - It really feels like a store that reflects a high quality brand - a brand I'm happy to ride and be associated with.
Jacques Maudy
Large choice of bikes. Yesterday I experience their service - change a broken chain and a tyre. Fast and efficient.
Mike Davis
We brought my boy’s bike in for a flat tyre. Excellent, fast and friendly service. Thanks for being awesome!
Manuel
Excellent service in sourcing a stem spacer for my daughter’s Trek bike. Will visit again.
Julian A
Exceptional service paired with top-tier professionalism. The team consistently delivers with a friendly, approachable attitude and outstanding responsiveness to customer needs. As a loyal visitor over the past few years, I can confidently say they set the standard for excellence. Well done!
Attached a photo after bike was back from service. Looks like new!
Lucy Gabb
Mark was super helpful and informative. Thanks for your time!
Auke de Ruyter de Wildt
I don't often write reviews, wanted to do this one for Trek Bicycles Gabba, as I believe the measure of a person or a company is how they react to when things don't go as planned...
The team at Trek Bicycle Gabba were amazing, from getting my bike assembled to my specifications, storing it and taking it to their protective wrapping person (charged direct to the wrapper) and then showing me the way the bike works - BUT (read on);
After only a couple of rides the bike developed a really loud creak. When I called the team at Trek Bicycles Gabba they immediately asked me to bring the bike in to them for them to have a look at. As soon as I arrived, they jumped straight onto it, found a faulty part and went in to bat for me with their supplier. The result is an upgraded part, something they did not need to do or fight for, but they did!
Reuben, Ben, thank you for your good care and great service.
Happy to recommend you both and the store for the service - oh and the bike is pretty amazingly awesome too - especially with the Upgraded part fitted.
Neill Ford
Service and the products were great! My wife loves her new mountain bike
Julien Bombois (julien_bmbs)
Very pleasantly taken care of by Zack and Nixie. These two young people were very efficient and attentive. I highly recommend!! Big shout out to those two guys !!
David Robertson
Great bike at the right price. Good service from the salespeople (Trent)
Maddison Ebony Brown
I was kindly assisted by a very knowledgeable young man who helped me chose new bike tubes and a bike pump. Thanks so much!
Karim Ghomari
Fixed my flat tire. Price was $11 for the tube and $16 for the mechanic to do it. Was quick. The store also has a lot of biking equipment priced at fair prices.
Vinicius Rocha
I invested in my first bike with Trek, and the experience has been great. Ben and Mark made sure to answer all my beginner's questions and were able to find the bike I wanted in my size at another store. Additionally, Mark fitted the bike and walked me through my first service, getting everything spot on.
