A shout out to Ben and the team at Trek Woolloongaba. I broke my crank a week and a half ago. Took the bike in to Trek. I asked about the Shimano warranty on the off chance they would do something since I’d had the bike for 4 years. Ben said absolutely! He thought that they could and they did. Replaced full Ultegra crankset under warranty! While that was going on I needed an urgent service for my old bike to make our Christmas ride last Sat. Not a worry. Now I have my two Treks in superb condition. Thanks guys!
5 years ago
Tony Mahony
The people are awesome the bikes are the icing
5 years ago
Da Re
Helpful and friendly staff - couldn’t be happier!
5 years ago
Viktor Filutás
❤️
5 years ago
Marguerita Laing
great service; efficient; quick; great communication
5 years ago
David Zacharie
Great prices, even better service
5 years ago
Matthew Holmes
We got great service here when trying out and buying a new bike for my wife.
5 years ago
Mihai Kaszab
Great looking bike shop the staff here are real friendly and knowledgeable also not pushy I went in for a quick look and found a pair of shoes on sale but they didn't have size but the salesperson measured my size and found a pair
5 years ago
Alejandro Lopez
Honest and amazing service
5 years ago
Matilda Price
Went into trek recently and didn’t have one of their bikes however the service was so fantastic and the team extremely friendly and helped me out extremely quickly. Definitely looking at getting a trek bike once mine dies.
5 years ago
Michael J
First designs with Trek, Ben went out is his way to sort my problem and came up with an easy no fuss solution for me
5 years ago
Jarrad Hill
Super friendly staff, made finding what I wanted easy and listened and helped with all my questions
6 years ago
Rose P
Amazing service everyone's super helpful especially Carl the mechanic who went above and beyond to help me with an issue other stores couldn't sort out. Thanks again Carl!
6 years ago
Matt Ivers
The team were great. I came in on my commute having had some tyre issues and they helped me get back on the road without any hassle.
6 years ago
Wayne Brault
I'm a fitter and turner by trade and have been in a couple of times for parts and advice for my older mtb during the year. Carl has been a great wealth of information and I've always been impressed with the shop service. Support the LBS!
6 years ago
Jacob Enoka
Julian and Dimity provided immaculate service and really helped with every detail of buying a bike. Especially helpful after poor service from another big bicycle retailer!
6 years ago
Joseph Wood
Friendly and knowledgeable staff
6 years ago
Szabolcs Kovács
Good bikes, good deals, friendly staff.
6 years ago
Nick Quadrelli
Staff were very friendly, helpful and knowledgable.
6 years ago
NOLA BROWN
I've just bought a scooter and was needing some extras... light, helmet etc.
Karl was very helpful and found a couple of alternatives for the light and it's been perfect!
Will definitely go back, great customer experience