Danielle Tarabay
Super friendly and genuinely helpful. Replaced both tyres within 15 mins, great price.
Peter Bryan
Just had a service done and the mechanic was excellent. Went the extra mile to ensure my bike was running great. Thanks
Louie T
These guys built a new bike for my son's birthday at very short notice. Bike was great and service was great! Thank you.
Vanessa Jo
The bike I bought online was uncomfortable so when I rode past Trek and saw the "Townies" outside I stopped to have a look. There were more inside, so in I went. Then, I saw it! On a dais, covered with fake grass stood a shiny black bike with whitewall tires and lime green rims. It was covered in Day of the Dead skulls in the brightest pink, green, yellow and blue. The wide seat also had Day of the Dead skulls embossed into the black fake leather. The handlebars has black fake leather tassles dangling from them. It was the most ridiculous bike a nearly 50 year old woman could possibly imagine to buy! I tested it. It was super comfy. It was adjusted for me. It was even more comfy. It was still ridiculous and out of my price range. It was RIDICULOUS! It was on sale. I layby-ed it. Now, all I can think about is getting on my new beautiful, ridiculous bike and having people point and laugh while I comfortably ride to work. Thank you, Trev. Thank you, Trek.
Aron Sleight
The service at Trek Woolloongabba is exceptional! I took my bike in to have my tires refitted, the bike mechanic, Carl fixed it right on the spot and gave up his time free of charge!
I would highly recommended Trek Wooloongabba to everyone.
JD
Bikes
Michael Ozolins
Great service thank you so much my Son loves his new bike.
Sabrina
Went to Planet bicycles to get a new saddle base and a saddle and the cheapest they could do was 60$ and I had to wait till next week to get it. Went over to the Trek shop thinking it would be much more expensive since the shop looks so fancy. Karl helped me out with a saddle base, saddle, installing and an air refill in the tires for 30$! Such good service and really nice people! Will use this shop in the future for sure! Thanks for the help Karl!
Leon Macdow
Excellent products and knowledgeable staff always will to help.
Joe Tizzone
Great product and great friendly staff
Dan Devlin
Friendly and professional staff. We are well looked after.
Chris and Emma Sandling
These guys have been excellent! Bought the Fuel 9.8. Absolutely loving it and have been smashing it around for the last few months But developed a dry creaking sound from the pedal area. Called the guys up " no probs drop it in and we'll get it sorted".
Dropped it off, by Tuesday got the call that the bike is all fixed up. Not only that the mechanic got on the phone and talked through everything they done and tested it properly!
Picked my rig up and its perfect again!! Not only did they wash, but did not want a cent for the works either!
A genuine quality service with good guys thanks again!!
Lynton Goodwin
Trent served me and I have to say his service was brilliant. He listened to what I wanted and presented the options to me in a logical way that made me feel I was being told about products that suited me, not what the store wanted to clear which happens so often in the bike business. I felt confident that I ended up buying the bike that was best suited to my style of riding and my plans for the future, the bike was a Fuel EX 9.8. The setting up of the bike and explanation of the features was done the same day, as I was upgrading from a 12 year old hardtail there were lots of new features and for these guys no question was too dumb, I left feeling I was ready to hit the trails. The bike is sensational, perfect for what I want and I am confident that it will do me well when my fitness improves and I get back into some racing. I am now a convert to the 29" wheels and I was surprised how quick this thing turns for a 29". Seriously the 29" Fuel EX 9.8 is an awesome bike and so much fun, the guys at Woolloongabba trek made the whole experience even better.
B D
A very helpful and friendly crew with an impressive range of stock.
Jake Vanderrol
Great customer service and cheap prices
Brendan
It was very easy to call and book in for a service. It was an easy drop-off and I was called immediately same day when service complete. Great service all round.
Nic White
Rebecca was fantastic! Really tried hard to make the bike the best fit for our son and was very helpful with accessories too!
Rodent Newell
An incredible buying experience. I have ridden a TREK for 8 years, the service has always been good, but the tea, at Woolloongabba take customer service to a new level. I would recommend them to anyone chasing value, quality and great service.
Tristan C
Thank you, your staff had great product knowledge when I was looking for the best daylight front/rear lighting options.
Tanya Jed
Great customer service and an excellent product. Friendly , knowledgeable staff.
