Paul Anich
My Trek Domane was written off by a car, the guys at Yellow Jersey Gabba looked after me from quotes and assessment to helping me decide my needs for my next bike which was the Emonda. Troy and Leighton patiently spent time with me to ensure my next ride was the right one and I am more than happy with the outcome. Their service was outstanding. Thank you YJ Gabba.
Blake Shaw
Prompt and professional mechanics. Took my bike in for one issue and they also fixed another issue that I had not noticed previously. They do the work that you ask for without upselling you to excess. Reasonable prices and good customer service.
Richard C
Took my Trek road bike (purchased elsewhere) to Gabba store for a service as it had multiple mechanical problems. Staff and mechanic were excellent with advice and service. Bike is now running perfectly. Thanks
Barry Evans
Excellent service and a great range of top bikes. Recommended.
Sloan Wilkins
The team at YJ do a great job. Always willing to give advice and ideas and backed up with the type of personal service that you cannot receive online. Recommended if you want top quality products with a personal team to support you ongoing.
Ben McCormick
Troy and the staff at YJ have looked after my cycling needs for the past 6 years and have always been helpful with out the BS. Never once sold me something I didn't need. Get down to either the Gabba or Ipswich store - you wont be disappointed.
Ben Jesberg
I have been cycling for many years and have been to many bike shops. I recently had a crack form in my carbon road bike that I purchased from YJ, I returned to the shop to show Troy the problem. He took the required photographs as requested by Trek. Trek reviewed the photographs and happily replaced my frame no questions asked. I can honestly say that the quality, professional and friendly service that the Yellow Jersey Bike Shop give is second to none. If you like to race or just love going for a leisurly roll on a Sunday afternoon Yellow Jersey will have the perfect bike and accessories for you. Give them a go you won't be disappointed.
Robert Van Ryan
Limited stock of cycling shoes but very friendly staff and very pleasant open shop
Ken Gemell
Customer service is amazing
Eddy Staarink
The service was good sales person help me straight away however couldn't find the bicycle size I wanted after searching on his computer sent me to another store
Adrian McConnell
2020 TREK Remedy 8 27.5 Alloy
Fantastic bike!!
WOULD RECOMMEND TO ANYONE LOOKING FOR SOMETHING 'POPPY' like a BMX.
King Titan
Theys got alls the good bikes in there and you could cereal walk around there for like 40 minutes just looking ats the bikes. Like I almost dropped a g on a bike but then I don't got a G
Max Rayner
Friendly and knowledgable staff, great range and workshop to boot!
Matthew Lengren
well presented store with friendly staff. expensive as all bricks and mortar bike ships are.
reagan searle
Helpful staff
Mikael Hansson
I got my bike in the car, drove to this place and when I arrived I was told it would take one week before they could service my bicycle. I said I was happy to wait, then I was told we don't have the space to store your bike here so you need to bring it home and then bring it back again.
I thought that was a bit so so. Anyways they lost me as customer as I think this is just bad service.
Adam Harris
Helpful team let down by the workshop. Built my new Madone SL7 but a number of quality control issues
1. Built the bike but when I arrived to collect bike it was not set up to Retul bike fit data sheet I provide them. Machanic said to me "I just build the bike"
2. Mechanic never tested shifting. My first ride front derailleur was completely out of alignment and would not shift into big chain ring
3. Bar tape unraveled in first week.
4. Seat post bolts came loose in the first week.
The store rectified all this, but these issues should have been picked up in quality control processes.
Teatree Mo
Most of the guys who work here are great. They've got a fairly decent range of stuff and are in a very convenient location. This place has been my go-to for a good 2 years. But its also recently become home to a very unforgiving bike mechanic.
I pay to have my hybrid commuter bike serviced - don't have the skills and generally don't mess with it myself. It's been done 3 times in the past year. A small issue came up after the latest service which resulted in me taking it back to the shop. I wasn't expecting to be given a 10 minute lecture or guilt tripped for, among other things, interrupting his day. I was also given some unsubstantiated information about my bike that turned out to be false. He misidentified the model and made some false assumptions based on that.
Long story short, one mechanic here is too judgemental and kinda sucks with people. The rest of the staff have been on point. Unfortunately will have to find another shop.
Jesper Antonsen
Went there to look and work out a suitable bike. Got brushed off as a non-serious buyer because I wasn’t sure about which model. Pretty rude. Won’t go again. Just bought a $14,000 Cervelo. Stay away
Gabriel Leslie
Staff were great, particularly Mark, but had to leave because the music was so terrible. Who wants to listen to loud club music bouncing off concrete walls when you’re trying to buy a bike? Couldn’t hear myself think, let alone have an actual conversation with the staff.
