Walked in, to not be greeted by the person at the front desk. (But in her defence she was on the phone so completely understandable). As i walked around, i was looking for tyres, bar tape, and shoes/pedals/cleats. Note: im fairly new to bike riding so i didnt know what i was looking at. A group of fellas were in the workshop, a few looked at me then continued their conversation, laughing and what not. I come from a hospitality background, so i thought id test it. I walked around for a good 10minutes to find no one came out to help me or even speak to me or say a simple hello. I thought id go to the store as i was helped by the bike mechanic of yellow jersey at the king george square and he was more than willing to answer my questions and directed me to the shop, i even rode there from the city. But unfortunately, the customer service wasnt the same thing. Wont be shopping here ever.