Nadeem A
Helped me with a small customisation with a smile!
Kim Whealey
Took my bike in with a shifting issue whilst on a ride. Looked after me straight away and went out of their way to help me.
Michael Callanan
Great as usual
Jason Smith
Just popped into this shop to try to find a better seat solution for my daughter's bike. These guys were incredible. They went out of their way to ensure that she had the right seat and even put it on for us on the spot. I was genuinely blown away by their customer service. Legends!
Joshua Smith
Fantastic service and advice. I have only had positive interactions with each staff member. I've never been pressured to spend an excessive amount on unnecessary goods. They've got my business going forwards
Scotty
Great team and shop. Conrad was very helpful with a wheel selection and the Team are friendly and knowledgeable.
Michael Lees
Friendly and knowledgeable staff.
sue higgins
The Trek Bicycle Gabba team went above and beyond! It’s wonderful to experience this kind of excellent service. Thanks guys!
Dino Willox
Trent was great - took the time to talk through what kind of bike i needed for what i wanted to achieve, and made sure that i got all the info needed.
Luke O'Donnell
The servicing staff are very knowledgeable, informative and good at explaining the jargon/specifics to a new cyclist. Great customer experience from buying the bike to recent complimentary tune!
Viv Cournane
My husband visited Trek Gabba while on holiday from NZ. Explained that he was looking at mountain bikes and wanted an honest opinion as to the style of bike that would best suit his needs back home. The staff member that he spoke with was happy to spend over half an hour with him explaining that the model that he was considering was not the best option and setting out the alternatives. It was refreshing to speak with someone who wanted to put the customer on the correct bike and not merely sell a model that was in store that they simply wanted to move. Highly recommend this store. Cheers Winston.
Che
I had Trek service two bikes and I could not have been happier with the work done. The way they explained what they did to the bikes and why was second to none.
Parking is tricky, but the quality service deserves 5 stars!
Jordan Rieck
The customer service by Jordan was top notch and the guys helped out heaps and were great especially nix.
Alex butler
I came in here trying to get a replacement part for a bike which I didn't buy from his store. He went to the 2nd hand box and gave me a 2nd hand part they don't need for free, friendly staff nice people gave a good chat. Thanks again boys
G Pond
Great shop. Purchased a Trek 3. Best bike I've ever owned. Great service too
Elissa Atkins
These guys are AWESOME! I had a tricky warranty claim for my e-bike that other dealers wouldn’t help with. Trek at the Gabba really went in to bat for me and got a great outcome. Big thanks to Dimity and Connor in particular - really appreciate it :-)
Sam Vateitei
Very friendly customer service. Very caring people. Good quality service. If there were 10 stars instead of 5, I'd definitely would have put 10/10.
Thomas Shard
They were so friendly and always happy to help I needed a new bike and they got it built up for me straight away if anyone’s looking at a new bike I recommend here
Revine Rashad
Great staff, good experience all round.
MC
Busy store, great team and advice, and a good range of pre-built bikes. They can also get specific frame sizes quickly from other SEQ Trek stores. Excellent bike servicing from Connor and the workshop team makes for long term peace-of-mind with Trek bikes.
