4.7
rating out of  325  reviews
286
10
3
6
20
User profile - Brian Eadie.
Brian Eadie
They recently delivered a Domane SL6 to me... 6 months earlier than expected. Kerry was a great help in ensuring the bike frame on order was the correct size (I had some doubt), he followed up on the progress of the order and called when he said he would. On delivery day he ensured that my needs were listened to and met.
3 years ago
User profile - Bradley Pattrick.
Bradley Pattrick
Great help with my chain - thanks Connor
3 years ago
User profile - S T.
S T
Amazing customer service and bikes!
3 years ago
User profile - D OGLE.
D OGLE
A good bunch, simple and easy to deal with. Would recommend
3 years ago
User profile - Kathleen Hart.
Kathleen Hart
Best customer service I have experienced in a bike shop! I brought in my recently purchased second hand eBike for fitting of kickstand. Kerry was happy to advise me on the operation of my removable battery and so much more. I know where I'll be getting my bike serviced. Thanks team!
3 years ago
User profile - Huw Mason.
Huw Mason
Great communication and the bike is riding much better after a service.
3 years ago
User profile - Andrew Kemp.
Andrew Kemp
All staff were super helpful in helping my identify the parts I needed, when other shops assumed they couldn’t be bought any more. The service they did on my bike was excellent, bringing it back to its peak. I couldn’t be happier with the whole experience! Thanks guys!
3 years ago
User profile - Stephen Victory.
Stephen Victory
Great service! Friendly and knowledgeable staff willing to spend time to get you fitted out.
3 years ago
User profile - j corcoran.
j corcoran
Best products, great people, solid bike advice.
3 years ago
User profile - Dylan J Hartmann.
Dylan J Hartmann
Best service in town. They've convinced me to be a lifelong Trekkie!
3 years ago
User profile - Scott Mullens.
Scott Mullens
Great Bike. Great Service. Mandy and Julien were fantastic, so helpful. If only customer service was always like this. Cheers, Scott
3 years ago
User profile - geoff withers.
geoff withers
I have always had good service here. The staff and mechanics are very helpful and my bike was humming along after its last tune up. I would recommend.
3 years ago
User profile - Floyd Moynihan.
Floyd Moynihan
Tent was super hepful and the service was great! I purchased my first pair of cleats and Trent helped me understand how to use them before I left the store. Took my bike out with much more confidence! Great atmosphere in the store very clean and well presented! I will be recommending to all my friends to go there to see the team!
3 years ago
User profile - NIS 547.
NIS 547
Friendly, helpful, knowledgeable staff. Store is well stocked. Would recommend to friends
3 years ago
User profile - Lexy Zhitenev.
Lexy Zhitenev
Nice place, spacious, you can look at a bike of your choice.
3 years ago
User profile - Arthur Robertson.
Arthur Robertson
Got a checkpoint alr 5, best debt I've ever acquired. Connor helped me out heaps absolute legend. Beautiful store, beautiful people and beautiful bikes.
3 years ago
User profile - Simon Short.
Simon Short
Friendly and helpful
3 years ago
User profile - Eva Castillo.
Eva Castillo
Incredibly friendly and helpful staff. They made our buying experience very easy and pleasant. I highly recommend to buy a Trek bike in this store. Special thanks to Connor and Lee :)
4 years ago
User profile - B Bulhan.
B Bulhan
The products are great, however where Trek Woolloongabba stands out is in service. The guys at Trek Woolloongabba are not only friendly and knowledgeable but also offer an incredible service. Keep up the great work!
4 years ago
User profile - Iwan Rogers.
Iwan Rogers
Archie gave me his personal number should I have any further questions. Very impressed
4 years ago
100